Worldwide Business Process Analyst - B2B Channel Management

Partner closely with business teams to become a functional expert in key B2B channel sales processes and related solutions. Establish credibility as trusted advisor by listening, understanding business requirements, and quickly providing options for consideration. Effectively leading discussions with various partners and thoughtfully asking probing questions that get to the real business needs will be essential to success in this role. Understand the strategy and the changing needs of the business via business workshop facilitation and roadmap development for future state. This will involve working with global management teams and colleagues across geographies. Focus on process innovation and efficiencies through process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), groundbreaking technology and process improvement strategies to deliver extraordinary customer-focused solutions. Be an inspiring leader developing solutions and leading project implementation. Propose solutions to build for scale by designing with a focus on flexibility. Partner with leadership teams to craft business cases and budget for projects. Set up success criteria that are clearly measurable and achievable. Adopt a standardized development lifecycle methodology for all projects, from mobilization to scoping, requirements, use case documentation, design, business readiness, testing and implementation. Support key Business Processes promoting application, data integrity, governance, and compliance. Be the expert to define, design and prioritize enhancements to Salesforce platform that provide significant ROI by bridging the gap between out-of-the-box Salesforce functionalities and Business Processes. Define requirements for reports, dashboards and alerts that support the Business Processes and deliver business insight. Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign offs. Prepare the business for change and adoption, implementing appropriate change management plans.