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SalaryWe are one of the fastest-growing companies in Park City. We have an awesome company culture. Voted #1 Park City Record. Highest-rated reviews in Utah. We are a family-orientated work environment where we care for and look after our teammates.
We are seeking a detail-oriented, quick-thinking, responsible Office Manager to perform various administrative and clerical tasks.
The Office Manager's duties include supporting other managers and employees, calling customers, answering phones, scheduling jobs, assisting in daily office needs, and managing our company’s general administrative activities. Preparing reports and maintaining appropriate filing systems.
The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools like MS Excel and office equipment. If you have previous experience in a call center, Secretary, or Executive administrative assistant, and familiarity with our industry, we’d like to meet you. Ultimately, a successful Office Manager should ensure our office's efficient and smooth day-to-day operation and in the field.
The following are the qualities we look for in joining our company family: having a positive can-do attitude and a history of always being on time and not missing work (we would like to chat with your former employer and hear how great you worked). Must love being around and talking to people especially our great customers (they truly are the best people). Honesty and Integrity are part of your core values (they are at the very heart of our values and who we are). Loyal to our company and want to help build it up. Gossip and negativity will not fit in or find a home here. Must pass a background check. Please provide one paragraph in your response to this question: What inspires and motivates you in your life? We look forward to hearing from you!
Responsibilities
- Answer and direct phone calls when support is needed
- Outbound calling (when needed, depending on seasonality)
- Ability to create reports
- Hit sales goals and number of calls a day (when outbounding)
- Organize/schedule appointments and events on the calendar
- Write and distribute emails, correspondence memos, letters, faxes, and forms
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Maintain contact lists
- Provide general support to customers
- Act as the point of contact for internal and external clients
- Daily and Weekly payroll tracking
- Bi-weekly payroll preparation and submission
- Collection/ deposit of checks
- Reconcile customer accounts
- Responsible for sensitive company information
- Manage Virtual Assistants and projects
- Manage daily team activity in the office and out in the field
- Handle upset customers and requests
- Manage company emails and personal emails
- Manage texting platforms and correspond with customers
- Assist in the hiring process and the firing process
- Help manage fleet vehicles and schedule regular maintenance
Skills
- MUST be self-motivated and a GO GETTER
- Proven experience as an administrative assistant or office admin assistant
- Excellent phone skills
- Excellent outbound experience
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High School degree: additional qualification as an Administrative assistant or Secretary will be a plus
Administrative Duties:
- Scheduling customers
- Scheduling daily/weekly teams for jobs
- Managing company email and corresponding with customers
- Outbound calling
- Answering and routing phone calls
- Assisting in Communication with techs in the field
- Assisting Customers with questions, scheduling, issues, etc.
- Reports
- Willing to do whatever it takes!
Financial Duties:
- Expense reports
- Processing payments
- Billing
- Payroll
- Purchasing- inventory in office and shop
This Company Describes Its Culture as:
- Fast Paced!
- Always changing to improve quickly
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Typical end time:
- 5PM- 6PM
Typical start time:
- 8AM SHARP
This Job Is:
- A job for which people who have call center experience, managerial experience, office experience will excel in this position.
Work Remotely
- No
***Must have reliable transportation to and from the office located in Park City daily.
Job Type: Full-time
Salary: $27.00- $30.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8-hour shift
Experience:
- Customer Service: 2-5 years (Required)
- Data Entry: 1 year (Required)
- Administrative Assistant: 2-5 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Expected hours: 8 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer Service: 2 years (Required)
- Data Entry: 1 year (Required)
- Administrative Assistant: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
