Administrative Assistant/Intake Support Specialist: Part Time

Sequoia is a nonprofit organization that provides an array of behavioral health services for adults, children and their families in Washington County. Services are based on the belief that people have the right to culturally competent, accessible, person-centered treatment and that anyone can recover, and maintain a life full of hope and meaning. Our clinical services are evidence-based and trauma informed and include psychiatric medication, intensive case management, integrated dual diagnosis treatment, individual, group and family therapies, supported employment, substance use services, adult residential treatment and supportive housing.

All staff are supported and encouraged to develop and grow with Sequoia. We offer competitive salaries and excellent benefits package. We are seeking employees who are excited by the idea of lifelong growth in the skills they bring to helping those in need in and organization that fosters that growth through collaboration, integration, and fostering a healthy work/life balance in and environment that promotes equity, diversity, and inclusion. If this sounds like an organization you would like to be part of, we encourage you to apply and start an amazing career with Sequoia today.

Position Overview: This position is a hybrid position. 50% of scheduled time will be as Intake Support Specialist. In this role, Intake Support Specialist receives all initial inquiry calls about Sequoia Mental Health Services. The Intake Support Specialist provides information about agency services. Determines appropriateness of service for the client referred, and refers inappropriate clients to other agencies. The Intake Support Specialist provides information as well as referrals on immediate needs: housing, shelters, medical care, dental care and food assistance as needed. The Intake Support Specialist prepares clinical documents for enrollment. Knowledge of behavioral health terminology and HIPAA preferred.

50% of this position is as Administrative Assistant. In this role, the Administrative Assistant is responsible for assisting with administrative tasks for the Executive Director, Clinical Director and HR Coordinator. Duties may include filing, making copies, and other special projects as directed by Clinical Director

Administrative Assistant:

• Provides administrative assistance as directed by Clinical Director to include filing, making copies and assisting with special projects as needed.

Intake Support Specialist:

• Receive calls live throughout shift for services including Adult OP, Child &Family, SPMI Intensive Case Management, Addictions Treatment and Integrated Dual Diagnosis.
• Screen calls for eligibility including insurance and income verifications.
• Coordinate and consult with referral agencies, hospital social workers, parole officers, jail liaisons and the crisis team. Get discharge summaries as needed.
• Follow up calls and reminders to referred clients. Document outreach efforts.
• Complete screening form. Establish eligibility for service. Get insurance
• information. Assist in transfer to Washington County if needed.
• Schedule intake appointments. Complete all paperwork as detailed on Intake Checklist.
• Explain to client and/or guardian agency privacy practices, grievance procedure and mental health advance directive, and obtain written acknowledgment of receipt and understanding.
• Obtain consent from Guardian when necessary.
• Request records from all completed Releases of Information (ROI).
• Assisting with special projects as needed.

Essential Job Requirements:

• Education: Qualified Mental Health Associate preferred. Associates Degree preferred.
• Qualifying experience may be used in lieu of educational requirements.

Required Skills:

• Be highly organized with a positive demeanor and good people skills.
• Knowledgeable about agency and community services.
• Proficient in computer application including Microsoft office suite and electronic medical records software.
• Proficient in computer application including Microsoft office suite and electronic medical records software.
• Ability to gather histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, family information, as well as cultural social and work relationships.

Job Type: Part-time

Pay: $17.50 - $20.50 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person