Administrative Assistant/Dispatcher

Position requires:

{ Dispatching and ordering parts . Assist with quotes .

{Must be good with computers as we use them daily .

· Excellent organization, communication, follow-through, and execution skills

· Confidence in working closely with management

· High level of accountability, discipline, and attention to detail

· Ability to work well with a team

· Adherence to company policies and procedures

Primary Responsibilities include:

· Answer incoming customer phone calls in a professional and courteous manner

· Review, approve, and process daily service calls , documenting errors and inconsistencies. Quotes . order parts .

· Daily matching of orders with completed work tickets

· Ensure all work tickets are signed and invoice .

· Calculate work tickets, verifying quoted pricing on parts and services

· Prepare and dispatch service calls for approval by manager/owner

· Assist in quotes , calls and everyday work needed

· Track and schedule

· Obtain, file, and monitor all calls .

· Prepare purchase orders as required for parts .

Secondary Responsibilities include:

· Coordinate and ensure the timely and accurate dispatch of mechanics

· Receive and process customer / orders

· Assign specific orders and create schedules (both daily and installs )

· Maintain VAN inventory and location status

· Daily review of submitted quotes

· Rotating on-call responsibilities when needed on weekends .

· Go over and consistently check all service calls previous days and weeks and perform daily task needed to provide good service to our customers .

AARmechanical.com

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 10 years (Required)

Work Location: In person