Description
Administrative Assistants will manage telephone calls from patients and other doctor's offices. Utilize fax machine to send and receive orders. Schedule patient appointments through our EPM/ EHR system and provide the necessary support to other staff members where needed.
Requirements
- Successful experience working in a service environment with challenging clients.
- Experience using an Electronic Medical Record a huge plus.
- Customer service-oriented attitude is essential; must be consistently friendly and attentive.
- Strong communication and interpersonal skills.
- Able to react quickly in emergencies; must be able to quickly identify appropriate staff when crisis situations arise.
- Recognizes and properly handles confidential health information.
- Able to efficiently prioritize multiple high-priority tasks.
- Proficiency with Microsoft Office applications (Word, Outlook, and Excel is a plus).
- Medical Terminology preferred
- Knowledge of standard office machinery (fax machines, photocopiers, phones) necessary.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person