Administrative Assistant With The Foster Lane

humanworks8 is delighted to partner with The Foster Lane in the search for their next Administrative Assistant.

The Foster Lane is a parent coach practice whose focus is helping parents laugh more and yell less. We do this through one-on-one parent coaching as well as group workshops. The Foster Lane began as a blog highlighting the ups and downs of The Foster care system and has grown to a statewide agency in Wisconsin with The passion and determination to support diverse families who are often underrepresented in parent support – this is not limited to foster care families! Learn more about The Foster Lanevia: www.thefosterlane.com.

The Foster Lane operates out of Wisconsin. The role of Administrative Assistant will be 75% virtual. The ideal candidate will be fluent in English and additional consideration will be given to individuals who are bilingual in English and American Sign Language (ASL) or who are bilingual in English and Hmong.

What makes The Foster Lane’s parent focused services unique?

• We address gaps in the childhood experiences of parents.
• We focus on the brain science behind family relationships.
• We go with our clients on their individual path to success.
• We are qualified, skillful practitioners who have lived our client’s experiences.

Not just any person will fit our organization. We want to work with people who connect with and can thrive in our company values:

• Let’s Go There: Meet people where they are today. Rise to the challenge and recognize unlimited possibilities.
• Uplift: Fill our world with hope and fuel change. Set healthy boundaries to welcome joy in the journey.
• Honor Everyone: Create a judgement-free space. Give everyone a voice and a chance. Empower others to be authentic and own their legacy.
• Keep driving: Show up for each other always. Cultivate confidence through perseverance and advocate for the self and the team.
• Educate and Equip: Dig deep into research. Partner together to share knowledge so others can do better, be better, and thrive on their own.

Do you have a passion for supporting parents and trying strategies that are polar opposite to historical parenting approaches? Do you have a silly streak? We work in the yuck and prioritize being able to bring laughter where there was once frustration and tears. If this sounds like you, we can’t wait to connect!

DESCRIPTION

As an Administrative Assistant at The Foster Lane, you will be instrumental in maintaining our operation’s efficiency and precision. Your role will encompass a variety of tasks including document management, community outreach, and schedule coordination. This role offers the unique opportunity for individuals with ASL or Hmong language fluency to reach and support additional clients through adapting existing content and training videos for the ASL speaking or Hmong speaking audiences. We seek a detail-oriented, organized individual who can handle multiple priorities and responsibilities in a dynamic environment. This role has the opportunity for part-time hours (20-30 hours per week) or full-time hours (40 hours per week). Pay is based on experience.

Key Responsibilities:

• Document Management: Organize files, review and proofread documents for accuracy and professionalism.
• CRM and Community Outreach: Update CRM systems, engage with parents and the community to build relationships.
• Scheduling: Manage appointments and schedules, ensuring optimal time management.
• Grant Record Keeping: Maintain grant documentation, track deadlines and submissions.
• Financial Oversight: Manage receipts, document financial transactions, support with billing, and assist in compliance reporting.
• Administrative Support: Provide clerical assistance to the Founder, respond to inquiries, and record training videos in American Sign Language or Hmong.

Skills and Qualifications:

• Bachelor’s degree in Social Work, Business Administration, or related field preferred or commensurate work experience
• Fluency in English is required. Additionally, fluency in either American Sign Language (ASL) or Hmong is a plus.
• Minimum of 3 years’ experience in office administration or a similar role.
• Knowledge of bookkeeping and accounting principles.
• Skilled in QuickBooks, Excel, and Word.
• Excellent verbal and written communication skills, used for e-mail communication, client support and in training videos.
• Experience with using a CRM, such as Salesforce, is a plus.
• Ability to maintain order and bring closure to projects.
• High attention to detail with The ability to accurately proofread and edit content.
• Adept at adjusting to change and remaining focused.
• Customer service focused with The talent to confidently build relationships.

Why Join The Foster Lane?

• Contribute to a mission of transforming parenting approaches.
• Engage in a variety of tasks and projects.
• Be part of a growing multicultural organization with a unique focus.
• Connect with diverse families and make a real difference.
• Thrive in a flexible environment that allows you to schedule around your life’s demands.
• Two weeks’ paid time off.
• One week of paid volunteer time at the organization of your choosing
• Profit Sharing Opportunities

Application Process:

To apply, please submit your resume and cover letter via the "Apply" button. Your cover letter should include – what interests you in this position, how you align with our values and mission, your desired salary, and part-time or full-time preference. We are excited to hear from candidates who share our passion for innovative parenting support and can bring laughter and light to challenging situations.

The Foster Lane is an Equal Opportunity Employer.

humanworks8 is a workplace culture and leadership consultancy in Milwaukee, WI. Since launching in 2019, humanworks8 has worked alongside business leaders and owners to guide and facilitate culture development, talent optimization, leadership development and strategic planning. Discover more about humanworks8 via humanworks8.com.