Administrative Assistant

Senior Workers’ Compensation Claim Adjuster (fully remote)

About Us

With a multinational global team of professionals, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

Davies Claims Solutions (DCS) operates within the rapidly expanding US segment of the Casualty & Transportation business. We provide end to end solutions for property, liability, workers’ compensation, auto claims, and more. We offer a full range of desk-led technical claims handling, adjusting, appraisals, and supply chain services.

Job Overview

Davies Claims Solutions (DCS) is looking for a full-time Administrative Assistant who will work out of the Nashville TN or Lakewood Ranch FL office. Some work-from home and/or hybrid opportunities may be available. This position will be responsible for various activities ranging from providing administrative support to senior leadership to administering licensing activities. Additionally, this position will maintain office supplies as well as administer building and parking access for one or more locations, including Nashville TN. In order to be successful in this position, the person must be proficient in Microsoft Excel.

Responsibilities and Duties

• Prepare required forms and follow up for licensing activities in various states; state filings; annual reports;
• File state licensing;
• Serve as Notary Public;
• Maintain penalty report and filings;
• Facilitate and track annual rollout of SIU Annual Fraud course for adjusting staff and managers;
• Maintain adjuster licensing matrix;
• Facilitate equipment procurement and work with vendors on execution and ongoing maintenance in any of these areas in coordination with SVP/COO;
• Maintain appropriate inventory supply; order supplies for all locations to include printing supplies such as business cards, letterhead and envelopes and any other special printing needs;
• Coordinate and plan meetings and various activities;
• Provide administrative support to Davies Claim Solutions senior leadership team, including assisting with managing schedules, preparation for meetings and coordinating travel;
• Prepare weekly/monthly management reports to monitor specific adjuster benchmarks;
• Liaise with Property Management on general maintenance for Nashville TN office;
• Administrate shipping vendor accounts for all locations (UPS and FedEx);
• Code incoming invoices and submit for approval;
• Maintain security access system to ensure physical security of space;
• Maintain parking access for all employees and visitors in Nashville TN;
• Other duties or projects as assigned.

Qualifications

• High School Diploma, GED or equivalent
• Associate or bachelor’s degree or equivalent business experience, a plus;
• Must be able to work regularly from the Nashville TN or Lakewood Ranch FL office location.

Experience

Knowledge, Skills, & Abilities

• Computer proficient with strong experience and abilities using Microsoft Excel, especially;
• Strong organizational skills with attention to detail and accuracy;
• Strong and professional interpersonal communication skills, both written and verbal;
• Resourceful team-player, with the ability to be effective independently;
• Proven ability to handle confidential information with discretion;
• Ability to be adaptable to various competing demands, and demonstrate a high level of customer/client service and responsiveness;
• Able to meet deadlines in a fast-paced environment.

Essential Requirements

• Must have US work rights
• Must speak English

Diversity & Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401(k), life insurance, short term, and long-term disability plans
• Paid Time Off and Paid Holidays

Position Type and Expected Hours of Work

This is a full-time non-exempt position. This position must be able to work on a full-time regular basis from either the Nashville TN or Lakewood Ranch FL Davies office locations. Some hybrid work opportunities may be available. Days and hours of work are Monday through Friday from 8:00 AM to 5:00 PM, with an hour for lunch.

Location

Davies US, LLC is currently able to support employees residing in the following US locations: AK, AL, AR, FL, GA, HI, IA, ID, IL (except Chicago & Cook County), IN, KY, KS, LA, MN (except Duluth, Minneapolis, & Saint Paul), MS, MO, NC, ND, NE, NH, OH, OK, PA (except Philadelphia, Pittsburgh & Allegheny County), SC, SD, TN, TX, UT, VA, WV, WI, and WY. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/ to locate a subsidiary near you.