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Form of workJob Description
About the Company:
Webb Insurance, located in Hanover, PA, has been providing exceptional insurance services for more than fifty years. With a commitment to exceptional customer service and the health of our community, we are the go-to provider for individuals and businesses seeking insurance in Harrisburg and Hanover, PA. We believe that good health is the key building block for happiness.
About the Job:
This is a part-time role, offered at 20 – 30 hours per week. The position offers some remote work as needed, but mostly requires an in-office presence in Hanover, PA.
We are looking for a motivated individual who can support the Company’s operation and growth.
The salary range for this position is $18-$20 per hour, based on experience.
Job Description:
The Administrative Assistant will facilitate the efficient operation of our office by performing a variety of clerical and administrative tasks.
Responsibilities:
Education:
High school diploma required. 1-2 years related experience and/or training preferred.
Language Skills:
Ability to read and interpret documents such as customer quotes. Ability to write general correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Reasoning Skills:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Environment:
Functions in a temperature-controlled office environment most of the time. Work requires the ability to sit and stand throughout a workday (8 hours); position requires use of fingers, hands and arms on a consistent basis for keyboarding and phone work; position requires the ability to talk and hear; position may need to lift up to 25 pounds on occasion; good vision skills (with or without correction) are required. The standard office environment has moderate noise levels associated with computer equipment, customers, and phone conversations.
Webb Insurance, located in Hanover, PA, has been providing exceptional insurance services for more than fifty years. With a commitment to exceptional customer service and the health of our community, we are the go-to provider for individuals and businesses seeking insurance in Harrisburg and Hanover, PA. We believe that good health is the key building block for happiness.
About the Job:
This is a part-time role, offered at 20 – 30 hours per week. The position offers some remote work as needed, but mostly requires an in-office presence in Hanover, PA.
We are looking for a motivated individual who can support the Company’s operation and growth.
The salary range for this position is $18-$20 per hour, based on experience.
Job Description:
The Administrative Assistant will facilitate the efficient operation of our office by performing a variety of clerical and administrative tasks.
Responsibilities:
- Answer phone calls and emails from customers promptly and direct inquiries to the appropriate department to ensure client satisfaction.
- Download new insurance quotes and verify underwriting information for new clients.
- Develop insurance quotes through an online database.
- Work with quoting team to submit the file for internal underwriting and coordinate the quoting process.
- Complete administrative tasks, such as filing paperwork and distributing office mail, to help our office run smoothly.
- Respond to and resolve administrative inquiries and questions.
- Welcome and direct visitors, customers, and clients, if necessary.
- Other duties as assigned by management.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Highly skilled in Microsoft Office Suite or related software, specifically Excel.
- Excellent organizational skills and attention to detail.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Ability to work independently.
- A team player with a high level of dedication.
Education:
High school diploma required. 1-2 years related experience and/or training preferred.
Language Skills:
Ability to read and interpret documents such as customer quotes. Ability to write general correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Reasoning Skills:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Environment:
Functions in a temperature-controlled office environment most of the time. Work requires the ability to sit and stand throughout a workday (8 hours); position requires use of fingers, hands and arms on a consistent basis for keyboarding and phone work; position requires the ability to talk and hear; position may need to lift up to 25 pounds on occasion; good vision skills (with or without correction) are required. The standard office environment has moderate noise levels associated with computer equipment, customers, and phone conversations.
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