Administrative Assistant

Administrative Assistant
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Description
As a small business, PuroClean of Redmond treats its employees like family. We are looking to grow our teams with people that have the same shared enthusiasm and vision to serve our customers and local communities. Our team is a diverse mixture of seasoned professionals and energized new recruits. No matter your experience level, if you're the right fit, we will train you.
We are in the business of property restoration; what we do directly impacts families, business owners, and local communities. We take the necessary steps to, "respond, restore, and rescue properties."
Our Mission Statement is to “Improve the Quality of Life”. We accomplish this by adhering to the following core values; Excellence, Integrity, Teamwork, and Giving Back.
Find out more about PuroClean and what we do - https://www.puroclean.com
Responsibilities:

• Address and manage customer needs and concerns, notify management and ownership as needed
• Answering calls, providing customer service and documenting messages
• Preparing and maintaining job documentation to brand standards
• Management of compliance documentation, business resume and national account programs
• Maintaining inventory of office supplies, cleaning products and all office related materials Supporting marketing efforts and continuing to grow personally and professionally in the business

Qualifications:

• Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
• Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’
• Skilled with organization, record keeping and close attention to detail
• Respect for safety and brand identity guidelines. Ability to present yourself professionally
• Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.

Benefits:

• Company paid medical, dental and vision after 90 days
• 3% matching to a simple IRA
• Paid sick time
• One week vacation after 1 year
• Paid holidays after 90 days

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.