Administrative Assistant

WOW Coordinator
We are looking for a Front Desk Associate (or as we call it, a WOW Coordinator) to join our team at DLP Capital Headquarters! A WOW Coordinator is the first point of contact for visitors, tenants, and guests at our esteemed location which houses diverse commercial tenants.
This role is crucial in creating a positive and professional atmosphere, ensuring a seamless and welcoming experience for everyone entering the premises.
If you thrive on making a great first impression, this is the perfect opportunity!

About the Role:

Location: DLP Capital - 405 Golfway W Drive, St Augustine, FL 32095

Compensation: $18.00 - $20.00 Hourly, dependent on experience

Position Type: Full-time, Monday through Friday, 8:15 AM -5:00 PM

What we are looking for in a WOW Coordinator:

• Welcome working in and thriving in a fast-paced environment
• Able to lift 20-25 pounds
• Minimum of 2 years of client-facing experience
• Leasing or Property Management experience is a plus
• Basic computer literacy skills and talent for technology
• Advanced written and verbal communication skills
• Polite, friendly, and self-assured attitude
• Skills in multitasking and good time management
• AppFolio experience a plus

What you will do as a WOW Coordinator:

• Oversee deliveries to the lobby/mailroom area ; log and keep track of packages.
• Assist in answering all incoming phone calls by the second ring.
• Manage building key fobs (issue/track/log/ collect/ replacement.
• Keep the front lobby neat and professional-looking at all times.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Accomplish office tasks and follow up through to completion.
• Serve as a backup to the other Executive and Administrative assistants.
• Serve as the first person that visitors and callers to the St. Augustine's office interacts with, representing DLP professionally and kindly.
• Greet and Check-in DLP guests/visitors.
• Be part of the Office Administration team responsible for maintaining a professional and pleasant office environment, including ordering supplies, managing vendor relations, keeping an eye out for improvements, etc.
• Deliver a WOW Service to customers, clients, visitors, and team members, maintaining a professional environment.
• Act as a WOW concierge to our investors for their vacation rental reservations. Providing additional local area information for their stays.
• Other duties as assigned.

What you're motivated by:

• A fast pace. We’ve grown exponentially, and new team members continue to join our DLP family.
• A leadership team that trusts each other communicates effectively and is committed to helping team members grow personally and professionally.
• Visionary, intelligent, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
• A culture focused on developing and investing in team members - coaching, training, and supporting each other. Our “Leaders Made Here” mantra at DLP concentrates on developing and growing leaders.

Our Mission:

At DLP Capital, we are committed to making an impact - whether through acquiring and developing real estate, building relationships, or empowering our clients with the tools they need to achieve their dreams. We deliver a suite of services, including lending, investment funds management, and loan servicing in addition to an exclusive membership platform focused on scaling businesses and preserving wealth. We are proud to have been named on multiple Best Places to Work lists for over six years and have remained on the Inc. 5000 list of fastest-growing companies for ten consecutive years.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.

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