Seasonal Administrative Assistant

We are looking for Seasonal Administrative help during tax season, approximately February through April. The ideal candidate will be available to work approximately 20 hours a week during this time frame, including rotating Saturday mornings. Our typical office hours during this time are Monday - Thursday 8:00 AM to 6:00 PM, Friday 8:00 AM to 5:00 PM and Saturday 8:00 AM to noon. The Administrative Assistant facilitates the efficient operation of the organization by performing a variety of clerical and administrative tasks critical to our ability to exceed client expectations.

Responsibilities

• Creates, proofs, edits, and corrects documents and letters, ensuring timeliness.
• Answers phones through centralized calling system.
• Produces high quality work in compliance with firm guidelines, including organizing and scanning client paperwork, tax return assembly, etc.
• Develops and demonstrates a general knowledge of the firm's services.
• Prioritizes deadlines as necessary.
• Follows-up proactively with client questions and communicates with clients.
• Provides administrative support to the organization to ensure deadlines are met.
• Assists other administrative staff with overflow work.
• Manages incoming/outgoing mail and other shipping needs.
• Maintains a positive, collaborative work environment.
• Other duties as assigned.

Requirements - The ideal candidate will have the following:

• Excellent oral and written communication skills.
• A desire to provide excellent client service via phone calls, written letters, and in-person interaction with our clients.
• Strong analytical and problem solving skills.
• Ability to be comfortable within a face-paced and often-changing environment
• Proficiency with or ability to learn current Microsoft Office Products (Outlook, Word, Excel, Teams)
• Experience with or interest in learning QuickBooks and payroll processing is desired.
• Acts with integrity, professionalism, and confidentiality.
• Works as a team player and participate and assist in projects.
• Available to work during office hours.