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Service Desk Analyst jobs in Virginia

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SERVICE DESK ANALYST (ASHBURN, VA)

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

CompanyTyto Athene
AddressAshburn, VA
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

2 weeks ago seen See more...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

4 weeks ago seen See more...

Service Desk Analyst

General Dynamics

Falls Church, VA

HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests indepe...

2 months ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

6 days ago seen See more...

Help Desk Analyst

Assyst, Inc.

Sterling, VA

$45,000 - $50,000 a year

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in providing Help Desk support in a fast-paced environment. Strong troubleshooting and problem-solving s...

2 weeks ago seen See more...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

2 weeks ago seen See more...

Patient Service/Front Desk Coordinator Part Time

Myeyedr.

Colonial Heights, VA

$27.1K - $34.4K a year

Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they chec...

a week ago seen See more...

Front Desk Customer Service Associate

Mfa Studio

Locust Grove, VA

$15 - $17 an hour

Employee discount. Professional development assistance. Referral program. Retirement plan. 4 hour shift. Day shift. Evening shift. Morning shift. Customer service: 1 year (Preferred)....

2 weeks ago seen See more...

Service Now Business Analyst

Itc Federal, Inc.

Fairfax, VA

$78.7K - $99.7K a year

Facilities Management Space Management Project Management Real Estate and Lease Management Fleet Management. Support the team and PM w/ Status Reporting to include WBS/IMS updates and Burn Up/Burn Down charts for JIRA Scrum/Kanban...

2 weeks ago seen See more...

Guest Service Agent- Front Desk (Part Time & Full Time)

Herndon Operators Llc

Herndon, VA

$14 - $15 an hour

PLEASE NOTE THAT WE REQUIRE BACKGROUND CHECKS FOR ALL POSITIONS.. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper m...

2 weeks ago seen See more...

Help Desk Analyst - Remote

Icf

Reston, VA

$39,435 - $67,040 a year

Document, troubleshoot and resolve customer requests via phone, email, ticketing system Must be able to critically analyze, triage and resolve incidents, problems and requests Must be able to understand technical end user problems...

3 weeks ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

2 weeks ago seen See more...

Front Desk Patient Service Representative

Master Center For Addiction Medicine

Glen Allen, VA

$31.3K - $39.7K a year

Answering and responding to phone calls. Referring new patients to intake. Scheduling and confirming appointments. Verify Insurance and enter structured data. Scanning documents to patients medical records. Checking patients in a...

3 weeks ago seen See more...

Tier 1 - Technical Service Desk Administrator (12hrs Shifts)

Leidos

Reston, VA

$49,400 - $89,300 a year

Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/sy...

4 weeks ago seen See more...

Integrated Service Desk Technician

Caci

Chantilly, VA

Provides first level support for inbound incidents and Service Requests Provide front line phone and email support related to system and application issues. High comfort level working with technology at a fast pace. Ability to qui...

4 weeks ago seen See more...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

4 weeks ago seen See more...

Hotel Guest Service Agent (Front Desk)

Holiday Inn Staunton

Staunton, VA

From $13 an hour

Dental insurance. Employee discount. Paid time off. Vision insurance. 8 hour shift. Day shift. Holidays. Monday to Friday. Night shift. Weekends as needed. In-person. Customer Service: 1 year (Preferred). Hotel Front Desk: 1 year...

3 weeks ago seen See more...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

a month ago seen See more...

Fire Services Analyst US Citizenship REQUIRED

Cgi

Chantilly, VA

Operational Research (Intel). Human Intelligence (HUMINT). Intelligence. OpenSource Intelligence(OSINT). Other Civilian (St)....

a month ago seen See more...

Onsite Help Desk Analyst

Converged Security Solutions

Reston, VA

$56.3K - $71.3K a year

Provide workstation/laptop, printer, tablet, phone, and audio/visual support. Provision new users and new equipment Provide technical onsite and remote support to our users. Systematically resolve end user technology-related issue...

a month ago seen See more...

Reserve Officer Training Corps (ROTC) Support Services Analyst

Dawson

Arlington, VA

Update all concerned personnel on status of board proceedings.. Keep apprised of panel activities and maintain all changes.. Coordinate with representatives from all 54 States and Territories to schedule training and other needs.....

a month ago seen See more...

Help Desk Analyst (Cloud)

Edgesource

Chantilly, VA

$66.3K - $83.9K a year

Manage and maintain the customers systems and cloud-based solution, ensuring maximum uptime and performance. Provide technical support to internal and external customers, including troubleshooting and resolving complex technical...

a month ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

a month ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

a month ago seen See more...

Help Desk Analyst 2 - 100% ON SITE (731254)

Gs1 Consulting

Norfolk, VA

$23 - $25 an hour

Dental insurance. 2 years. 8 hour shift. Monday to Friday. OTRS Ticket System (or equiv): 1 year (Required). TDX IT Service Management (ITSM) Service Desk tool: 1 year (Required). Hands on exp w/basic support and troubleshooting:...

a month ago seen See more...

Service Desk Specialist (Tues-Sat 0600-1500)

General Dynamics Information Technology

Arlington, VA

$52.7K - $66.7K a year

Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated tech...

a month ago seen See more...

Tier-1 Help Desk Analyst

Get Me The Gig

Arlington, VA

Answer, validate and triage incoming: Phone-in incidents and requests from internal County employees, Email submitted incidents and request from internal County employees, and Self-service ticket submissions routed from internal C...

2 months ago seen See more...

Help Desk Analyst II - Alexandria, VA

Tidal Basin

Alexandria, VA

$52.5K - $66.5K a year

Spends most of the day providing support in the following manner:First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance.Remote Troubleshooting: Perform remote troubleshooting using...

2 months ago seen See more...

Help Desk Analyst

Beacon Systems

Arlington, VA

$40K - $50.7K a year

Deliver Tier-1 Support in office/remotely (hybrid). Answer, validate and triage incoming:. Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact and by who...

2 months ago seen See more...

Service Desk Team Lead

Red River

Chantilly, VA

$80,000 - $95,000 a year

Primary Service Desk technical point of contact for all assigned clients. Own and attend recurrent client support review calls and provide technical oversight as well as advisory. Review technician priorities in ticketing system....

2 months ago seen See more...

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What should I search to find Service Desk Analyst jobs in Virginia?

People who searched for Service Desk Analyst jobs in Virginia also searched for Human Services Assistant, Technology Services Manager, Customer Services Representative, Office Services Assistant, Operations Research Analyst, Lead Data Analyst, Customer Service Clerk, Budget Management Analyst, Family Services Specialist, Research Analyst, Service Specialist, Automotive Service Technician, Services Team Lead, Convention Services Manager, Data Reporting Analyst, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Virginia

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What companies are hiring for Service Desk Analyst jobs in Virginia?

The top companies hiring now for Service Desk Analyst jobs are carfax, Mpr Associates, Inc., Saicon Consultants Inc., Saicon Consultants, Inc, Select For Hire, Sierra7, WorldStrides, Inc.,

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