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Service Desk Analyst jobs in Falls Church, VA

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted a week ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

a week ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 weeks ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

2 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

2 weeks ago seen See more...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

4 weeks ago seen See more...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

a month ago seen See more...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

2 months ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

a week ago seen See more...

Costing and Pricing Analyst, Account Services (Hybrid/Remote)

Sourceamerica

Vienna, VA

$78.6K - $99.5K a year

Develop, analyze and coordinate Costing and Pricing data in support of SourceAmerica Account Managers, NPAs, and in support of the government agencies. Review pricing with cost estimators, market data, and other pricing indicators...

a month ago seen See more...

Front Desk Concierge/Resident Service

Edgewood Management Corporation

Annandale, VA

$15 - $16 an hour

Answer the phone and accurately transfer calls or take detailed messages Perform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking infor...

2 months ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

2 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

2 weeks ago seen See more...

Service Now Business Analyst

Itc Federal, Inc.

Fairfax, VA

$78.7K - $99.7K a year

Facilities Management Space Management Project Management Real Estate and Lease Management Fleet Management. Support the team and PM w/ Status Reporting to include WBS/IMS updates and Burn Up/Burn Down charts for JIRA Scrum/Kanban...

4 weeks ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

2 weeks ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

3 weeks ago seen See more...

Front Desk/ Customer Service Representative

Weed Man Lawn Care Of Vienna-Arlington

Fairfax, VA

$18 - $24 an hour

401(k). 401(k) matching. Flexible schedule. Health insurance. On-the-job training. Paid time off. Vision insurance. 1 year. 8 hour shift. Monday to Friday. In-person. Office. Customer service: 1 year (Preferred)....

a month ago seen See more...

Reserve Officer Training Corps (ROTC) Support Services Analyst

Dawson

Arlington, VA

Update all concerned personnel on status of board proceedings.. Keep apprised of panel activities and maintain all changes.. Coordinate with representatives from all 54 States and Territories to schedule training and other needs.....

2 months ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

2 months ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

2 months ago seen See more...

Service Desk Specialist (Tues-Sat 0600-1500)

General Dynamics Information Technology

Arlington, VA

$52.7K - $66.7K a year

Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated tech...

2 months ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

4 weeks ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

Service Help Desk Technician (On Site)

Datawiz Corporation

Arlington, VA

$50,000 - $55,000 a year

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

Budget Analyst Support Services

Virginia Hospital Center

Arlington, VA

$70.2K - $89K a year

Excellent verbal and written communication skills. Proficient in accounting software and Microsoft Office Suite or related software. Thorough understanding of accounting and budgeting principles and practices, statistical methodol...

2 months ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

a month ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

a month ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

a month ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

a month ago seen See more...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

2 months ago seen See more...

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What should I search to find Service Desk Analyst jobs in Falls Church, VA?

People who searched for Service Desk Analyst jobs in Falls Church, VA also searched for Lead Business Analyst, Customer Service Specialist, Management Analyst, Automotive Service Technician, Business Analyst, Customer Service Management, Logistics System Analyst, Financial Management Analyst, Account Services Manager, Rpa Business Analyst, Guest Service Expert, Project Budget Analyst, Policy Analyst, Senior Research Analyst, Service Associate, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Falls Church, VA

Manager, Management, Registered Nurse Labor, Senior Software Engineer, Business Analyst, Project Manager, Senior Software Developer, System Engineer, Customer Service Management, Director, Cyber Security Engineer, Systems Engineer, Management Analyst, Ediscovery Project Manager, Senior Project Manager,

What companies are hiring for Service Desk Analyst jobs in Virginia?

The top companies hiring now for Service Desk Analyst jobs are General Dynamics, Sierra7,

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