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Service Desk Analyst jobs

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SERVICE DESK ANALYST I

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

CompanyInovalon
AddressNew York, NY
CategoryInformation Technology
Date Posted 3 days ago See detail

Service Desk Analyst I

Inovalon

New York, NY

Provide telephone-based end user technical support for office and remote personnel to ensure prompt service restoration of various systems and applications;. Display superior customer service with every end user interaction, stron...

3 days ago seen See more...

Service Desk Analyst

Ivision

Atlanta, GA

Service Desk AnalystTitleService Desk Analyst (Atlanta, GA - Managed Services)DescriptionThe Service Desk Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes activel...

3 days ago seen See more...

Service Desk Analyst/ Atlanta, GA (Onsite / Remote ),6 Months Contract

Suncap Technology, Inc.

Atlanta, GA

Monitor telephone system and take calls from Client users. Log all reported incidents, Fulfillment Requests (Service Requests) and attempt to resolve issues at 1st contact in accordance with established SLA's. Escalate incidents t...

3 days ago seen See more...

Service Desk Analyst

Metropolitan Nashville Airport Authority

Nashville, TN

Apply online. Interview. Offer. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, credit check, and breath alcohol test. Onboarding. Deferred compensation plans. Edu...

3 days ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

3 days ago seen See more...

Service Desk Analyst

Pomeroy Technologies, Llc.

Omaha, NE

Be a key participant in user testing, implementing, document creation and communication for information technology department and the end-user.Provide after-hours support and perform any additional responsibilities as reque...

3 days ago seen See more...

Service Desk Analyst

Kubota

Gainesville, GA

Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...

3 days ago seen See more...

Service Desk Analyst I

Ps Logistics

Birmingham, AL

Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...

3 days ago seen See more...

Service Desk Analyst

Juno Search Partners - Open Positions

Wayne, PA

Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...

3 days ago seen See more...

Service Desk Analyst I (Information Technology - College of Medicine)

Florida State University

Tallahassee, FL

Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...

4 days ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

5 days ago seen See more...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

a week ago seen See more...

Service Desk Support Analyst New

Karl Storz Endoscopy - America

Los Angeles, CA

$22.88 - $35.53 per hour

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. . Work with business partners to colle...

17 hours ago seen See more...

Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

2 weeks ago seen See more...

Service Desk Analyst II / IS - Service Desk / Full Time

Children's Hospital Los Angeles

Los Angeles, CA

$58.3K - $73.8K a year

Good problem solving, communication, results oriented, team oriented and customer service skills. Excellent analytical, written, and verbal communication skills are a must. Strong communication skills; must clearly be able to comm...

2 weeks ago seen See more...

Service Desk Analyst

Intellibee

Pontiac, MI

$51.6K - $65.4K a year

5+ years experience on a Level 1 / Level 2 Service Desk 3+ years experience in User Account Management (experience with OTKA a plus) 3+ years experience with M365 Product end user support Passionate about delivering the ultimat...

2 weeks ago seen See more...

Service Desk Analyst

Elegant Enterprise Wide Solutions, Inc

Pontiac, MI

$19.69 - $23.71 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...

2 weeks ago seen See more...

Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

2 weeks ago seen See more...

Service Desk Analyst I

Doosan Bobcat North America

West Fargo, ND

Join our team!

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

2 weeks ago seen See more...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

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Service Desk Analyst

Tenisitech

Remote

$18 - $22 an hour

Install, upgrade, support, and troubleshoot for printers, computer hardware, and any other authorized peripheral equipment. Performs remedial repairs on computers, laptops, printers, and any other authorized peripheral equipment....

2 weeks ago seen See more...

IT Service Desk Analyst (Full time, 1st Shift) Watertown, WI

Wis Pak, Inc.

Watertown, WI

As a team member of the internal IT Team, this position will be key in supporting the company with desktop/laptop, mobile devices, Office 365, collaboration tools, cloud-based telephony tools, infrastructure, and much more.The ide...

2 weeks ago seen See more...

Service Desk Analyst (Ashburn, VA)

Tyto Athene

Ashburn, VA

Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to email messages, web inquiries, and or phone calls for customers seeking help. Logs all...

3 weeks ago seen See more...

Service Desk Analyst - Level 1

Wynne System

Remote

$40,000 - $50,000 a year

Business to business support of Wynne Systems products Ticket and workload management using our online ticketing tool Resolution of data issues Creation of knowledge base articles Replication of bugs within the Wynne System produc...

3 weeks ago seen See more...

Business Analyst Service Desk/Helpdesk Consultant

Mindteck

Trenton, NJ

4 year college degree or equivalent study required. Relevant work experience: 6 to 8 years. Experience as a Business Analyst - Required 5 years. Experience with customer service/end user support/help desk support - Required 5 year...

3 days ago seen See more...

Ivanti Service Desk Management Suite Analyst / Engineer

Rovust

Dallas, TX

The Candidate will work primarily self-driven but as part of a team under the direction of the ITSM manager.3. Success will be measured regarding the ability to configure, integrate, and optimize the Ivanti tool within the enterpr...

3 days ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

3 days ago seen See more...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

3 days ago seen See more...

Service Desk Support Analyst

Frontline Managed Services

Saint Louis, MO

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

3 days ago seen See more...

Service Desk Analyst I

Rue21

Warrendale, PA

$46.6K - $59K a year

Technical Support: Provide first-line support to users via various channels including phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network-related issues in a timely manner. Incident Managem...

4 weeks ago seen See more...

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What are the top cities open Service Desk Analyst jobs?

There are open Service Desk Analyst jobs in several cities including Herndon, New York, Houston, Washington, Chicago, Dallas, Tampa, Los Angeles, Atlanta, Raleigh, Anchorage, Cincinnati, Boston, Greenville, Saint Paul,

What companies are hiring for Service Desk Analyst jobs?

The top companies hiring now for Service Desk Analyst jobs are Allegiant, Altera Digital Health Inc. United States, Belcan Government Solutions, City of Kirkland, WA, Community Medical Centers of Fresno, CA, Community Medical Centers of Fresno, CA, CORSERVA INC., Cortavo, DYOPATH, Elkay Interior Systems In, EngageSmart, GeneDx, HCTec, Insight Global, IPG Photonics,

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