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Service Desk Analyst jobs in Alexandria, VA

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TIER 1 SERVICE DESK ANALYST (CUSTOMER EXPERIENCE REPRESENTATIVE)

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

CompanyJcs Solutions Llc
AddressSpringfield, VA
CategoryInformation Technology
Date Posted a week ago See detail

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

a week ago seen See more...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 weeks ago seen See more...

Service Desk Analyst 2

Intuit

Washington, DC

...

2 weeks ago seen See more...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

2 weeks ago seen See more...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

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Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

2 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

2 weeks ago seen See more...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

2 weeks ago seen See more...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

3 weeks ago seen See more...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

2 months ago seen See more...

Reserve Officer Training Corps (ROTC) Support Services Analyst

Dawson

Arlington, VA

Update all concerned personnel on status of board proceedings.. Keep apprised of panel activities and maintain all changes.. Coordinate with representatives from all 54 States and Territories to schedule training and other needs.....

2 months ago seen See more...

Tier 1 Help Desk Analyst

Securigence Llc

Arlington, VA

$46.9K - $59.4K a year

Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassi...

2 months ago seen See more...

Application Tier III Help Desk Analyst

Dane, Llc

Arlington, VA

$80,000 - $100,000 a year

Use a ticket system to enter and track trouble ticket status from beginning to end. Meet Help Desk Deliverables and contract performance requirements. Provide enterprise-level technical support to internal and external customers....

2 months ago seen See more...

Service Desk Specialist (Tues-Sat 0600-1500)

General Dynamics Information Technology

Arlington, VA

$52.7K - $66.7K a year

Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves incidents and requests independent of further escalation to dedicated tech...

2 months ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

4 weeks ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

a month ago seen See more...

Service Help Desk Technician (On Site)

Datawiz Corporation

Arlington, VA

$50,000 - $55,000 a year

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

2 months ago seen See more...

Budget Analyst Support Services

Virginia Hospital Center

Arlington, VA

$70.2K - $89K a year

Excellent verbal and written communication skills. Proficient in accounting software and Microsoft Office Suite or related software. Thorough understanding of accounting and budgeting principles and practices, statistical methodol...

2 months ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

a month ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

a month ago seen See more...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

a month ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

a month ago seen See more...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

a month ago seen See more...

6+ Years in Help Desk Analyst - Washington DC (onsite)

Capitaltechsolutions Inc

Washington, DC

$22 - $25 an hour

8 hour shift. troubleshooting complex software related issues: 3 years (Preferred). Knowledge of Microsoft Office Suite: 2 years (Preferred). make nontechnical users comfortable with complex concepts: 3 years (Preferred). install,...

2 months ago seen See more...

Help Desk Analyst

Trillion Technology Solutions

Washington, DC

$52.1K - $66K a year

2-6 years of experience providing Help Desk support Associate or bachelor's degree preferred. Experience with ServiceNow preferred. Provide Tier 1 and Tier 2 support All incidents escalated to Tier II must contain details of troub...

2 months ago seen See more...

Help Desk Analyst

Majus Consulting

Washington, DC

$47.1K - $59.6K a year

Respond to service requests via telephone, email, or in-person to resolve reported issues promptly.. Utilize automated remote-control software for efficient issue resolution. Triage and escalate service requests. Log and track ser...

2 months ago seen See more...

Service Desk Manager

Geologics Corporation

Washington, DC

$72.00 - $82.50 an hour

A Bachelor's degree in Computer Science, Information Systems or related field and at least 6 years of position-related work experience, or equivalent position related work experience. An active Secret clearance with the ability to...

2 months ago seen See more...

Help Desk Analyst

Nasscomm

Washington, DC

$30 - $40 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to prov...

2 months ago seen See more...

IT Analyst, Mobility Services

Ifc Systems Corporation

Washington, DC

$71.3K - $90.2K a year

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

4 weeks ago seen See more...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

4 weeks ago seen See more...

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What should I search to find Service Desk Analyst jobs in Alexandria, VA?

People who searched for Service Desk Analyst jobs in Alexandria, VA also searched for Analysts, Systems Business Analyst, Research Analyst, Office Services Assistant, Systems Data Analyst, Business Analyst, It Service Technician, Senior Analyst, Home Service Technician, Food Service Workers, Operations Data Analyst, Client Services Manager, Senior Program Analyst, Military Operations Analyst, Associate Business Analyst, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Alexandria, VA

Specialist, Engineer, It Program Management, Customer Service Representative, Customer Service, Operations Manager, Senior Software Developer, Business Systems Analyst, Systems Data Analyst, Systems Business Analyst, Automotive Service Technician, Data Analyst, Senior Manager, Simulation Systems Engineer, Senior Software Engineer,

What companies are hiring for Service Desk Analyst jobs in Virginia?

The top companies hiring now for Service Desk Analyst jobs are Mpr Associates, Inc.,

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