Customer Experience Manager jobs in Michigan

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CUSTOMER SUCCESS MANAGER

Customers are your #1 priority, and youll do whatever it takes to support them Learning our product inside and out to be able to solve questions quickly Onboard new clients with different use cases and ensure a successful transit...

CompanyImprovado
AddressRemote
CategoryInformation Technology
Salary$75.4K - $95.5K a year
Job typeFull-time
Date Posted a month ago See detail

Customer Success Manager

Improvado

Remote

$75.4K - $95.5K a year

Customers are your #1 priority, and youll do whatever it takes to support them Learning our product inside and out to be able to solve questions quickly Onboard new clients with different use cases and ensure a successful transit...

Customer Success Manager

Siena Ai

Remote

$67.4K - $85.4K a year

Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...

Customer Success Manager

Pugpig

Remote

$75,000 - $85,000 a year

Demonstrate best-in-class Customer Success principles and operational effectiveness Be responsible for key customer retention and growth targets, and work alongside our Customer Support and Product teams to consistently improve cu...

Strategic Customer Success Manager

Prepared

Remote

$120,000 a year

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

Customer Success Manager

Fairway America

Remote

$80,000 - $95,000 a year

Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...

Manager of Customer Support

Highland Electric Fleets

Remote

$93.3K - $118K a year

Customer Support Strategy: Formulate and execute a comprehensive Customer Support strategy to guarantee customer satisfaction, problem resolution, and continuous improvement Team Leadership: Lead, mentor, and develop a team of Cus...

Customer Support Manager

Advantive

Remote

$79.8K - $101K a year

At Advantive, we make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and...

OEM Catering Sales Manager /// PRIOR MARRIOTT EXPERIENCE PREFERRED

Ac Hotel Sawgrass Mills

Florida, United States

$31.25 an hour

On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.Daily solicitation for new business, contract negotiation and review, coordinating local mark...

Social Media Manager [Automotive Experience Required]

Pennant Digital

Remote

$51.6K - $65.4K a year

Manage or assist in managing Social Media channels for automotive clients. You are comfortable publishing and actively engaging audiences across TikTok, Instagram, Twitter, Facebook, YouTube, etc. Edit images and videos for social...

Staff Technical Program Manager, Customer Identity

Okta

United States

$160K - $202K a year

Partner with Product, Engineering, Brand, Marketing, Field, Customer Success, and other stakeholders to manage complex and large-scale cross-team initiatives, clarifying needs and value, securing commitment from teams across the o...

Customer Success Manager - Filing Success

Workiva

United States

Drive customer adoption of Workiva solutions. Ensure continuous ROI to your customers. Consult on best practices, workflows, and management business reviews. Develop multi-purpose relationships throughout customer organizations. I...

Sr. Program Manager, Employee Experience (Onboarding)

Allergan Data Labs

Remote

$95,500 - $181,500 a year

Take full ownership of building and driving the employee onboarding program (and process) from the offer accept through Day 90 and measure its effectiveness. Own the management of content creation and updates in our learning manag...

Manager User Experience Design

Highmark Health

Remote - Pennsylvania, United States

Works closely with key stakeholders at all levels to understand business objectives and guide User Experience (UX) design teams in developing customer-centric digital solutions that meet those business objectives for multiple cust...

Director Solution Portfolio - Customer Financial Experience

Highmark Health

Remote - Pennsylvania, United States

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organiz...

Product Marketing Manager - Customer Advocacy

Gitlab

United States

Manage the strategy and execution of GitLabs Executive Advisory Board program including our annual in person event, as well as quarterly virtual meetings. Build and program manage GitLab advocate spotlight and award programs. Par...

Manufacturing Customer Success Manager

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

Customer Success Manager - Federal

Cyberark

United States

Own and drive onboarding, adoption, and advocacy across a portfolio of customers. Work with customers to build success plans, establish critical goals, and aid customers in achieving their objectives. Design and execute a value ro...

Customer Success Manager

Modern Football Technology

Remote

$55,000 - $65,000 a year

Plan and lead each step of the customer lifecycle with clients, including implementation and training, continuous value delivery, account expansion, and renewal. Build deep relationships with customers, learn and demonstrate how G...

Senior Manager, Customer Strategy

League Inc.

Remote - Oregon, United States

Act as the business lead from League for specific solution areas in a given Platform Customer account (e.g. health, care delivery, benefits, member engagement etc.). Drive the definition of business requirements for the product so...

Assistant Manager, Customer Operations

Old Navy

New York, United States

$19.55 - $26.85 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Customer Care and Retention Manager

Guardian Security Systems

Washington, United States

$65,000 - $85,000 a year

Hire, onboard, supervise, train, coach, and mentor direct reports. Maintain growth plan and check-ins for direct reports. Develop monthly, quarterly, and annual retention, inbound call center goals, and action plans (Roadmaps)....

Customer Success Manager, Ecommerce

Commerceiq

Remote - Oregon, United States

Work with our customers to understand their ecommerce needs, focusing on how we use our products and services to help them meet those needs. Be an expert on the CommerceIQ platform, helping customers apply best practice strategies...

Main Store (Customer Service) Customer Experience Associate

Army & Air Force Exchange Service

Nevada, United States

Greet every customer with eye contact and smile in your authentic way. Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them. Complete transactions accurately and efficie...

Sr. Customer Success Manager, Agency

Ceros

Remote

$85,000 - $100,000 a year

Reporting Into: Head of Customer Success, Channel. Strengthen agency-client relationships health post-sale by deeply embedding yourself in their accounts to drive high engagement. This unique role involves collaborating with the s...

Customer Success Manager

Saas.group

Oklahoma, United States

Manage a book of business of mid-market accounts to foster long-term business relationships. Develop and execute onboarding plans for new customers, ensuring a smooth transition onto our platform. Organize and conduct product demo...

(US) Sr. Customer Success Manager

Pointclickcare

United States

$115,000 - $134,000 a year

Manages a portfolio of Practice Groups and ACOs and ensures their successful utilization of our services. Partners with customers to create a strategic account plan that defines their desired goals and outcomes and outlines a road...

Assistant Manager, Guest Experience | Seattle Premium Outlet

Lululemon

Washington, United States

Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. Budget Responsibility Accountable for delegated aspects of controllable bu...

Customer Service - Self Storage Manager

Public Storage

Washington, United States

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

Construction Operations Manager (3+ years Experience)

Fmc

Florida, United States

$120,000 - $170,000 a year

Health insurance. Paid time off. 8 hour shift. Bachelor's (Required). Sunny Isles Beach, FL 33160: Relocate before starting work (Required)....

Customer Success Manager

Viking Contractors Llc

Minnesota, United States

$80,000 - $250,000 a year

Build and maintain strong, long-lasting customer relationships. Conduct meetings with homeowners at their residences in a timely and professional manner. Understand the customers needs and ensure their satisfaction with our servi...