Customer Experience Manager jobs in Michigan

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MEMBER EXPERIENCE MANAGER

Motivate and manage a team of Cleo Guides and Specialists by: Reinforcing established goals and expectations. Contributing to ongoing quality improvement and operational excellence. Sharing consistent & timely performance-related...

CompanyCleo
AddressRemote
CategoryReal Estate
Salary$75,000 - $85,000 a year
Job typeFull-time
Date Posted 2 weeks ago See detail

Member Experience Manager

Cleo

Remote

$75,000 - $85,000 a year

Motivate and manage a team of Cleo Guides and Specialists by: Reinforcing established goals and expectations. Contributing to ongoing quality improvement and operational excellence. Sharing consistent & timely performance-related...

Customer Service Manager - Marion, United States - Formica

Formica

United States

Bachelor's degree in Communication or Business Management required. Excellent communication (verbal and written) and interpersonal skills. Strong leadership skills. Ability to motivate and direct people to achieve desired results....

Technical Product Manager II - SDK Account Experiences

Riot Games

United States

Develop the Technical Product vision and development strategy for Riots SDK Account Experiences team and collaborate with other platform teams in the authentication and identity space. Manage all essential customer and partner r...

Assistant Manager, Guest Experience | BRANSON TANGER OUTLET

Lululemon Athletica

Missouri, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Retail Customer Experience Associate, Flushing - Full Time

Macys

New York, United States

$16.50 - $23.10 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Senior Employee Experience Manager

Paycor

Remote

Serve as owner and facilitator of key Associate Experience milestones such as new hire onboarding. Produce scalable programming to reinforce the mission, vision, strategy and Guiding Principles of Paycor. Partner with Marketing an...

Customer Success Sales Manager - Houston, United States - AlphaStaffing

Alphastaffing

United States

Develop and maintain strong relationships with customers to understand their needs and ensure their success. Serve as the main point of contact for customer inquiries, requests, and escalations. Collaborate with internal teams to...

Customer Experience Agent

Whatnot

United States

Interact with buyers and sellers with a customer first attitude ensuring a positive experience.. Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner.....

Customer Enablement Manager

Readyset Surgical, Inc.

Remote

Up to $80,000 a year

Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...

Senior Copywriter, Customer Experience

Alma

United States

In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams.. Create systems to oversee emergency communications from end to end, ensuring...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Washington, United States

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

Customer Experience Systems Administrator

Alma

United States

Own CX-tooling; stay up-to-date on industry trends and make the most of our tech stack.. Translate business requirements into Zendesk workflows (triggers, automations, and integrations).. Work closely with the IT, Data, Product, a...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Senior Product Manager - Experimentation

Splice

United States

Define and execute the experimentation strategy, prioritizing initiatives based on business impact and user insights.. Lead experimentation strategy and roadmap.. Collaborate closely with cross-functional teams including product d...

Full Time Assistant Manager, Guest Experience | North Georgia Premium Outlet

Lululemon Athletica

Georgia, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Engineering Manager - Workflow Experience

Zapier

United States

Identifying opportunities to provide account admins with real-time insights into task usage and performance, increasing value awareness across the Zapier Automation Platform.. Collaborating closely with Design, Product, and Engine...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Member Experience Manager for Seniors in Tucson

Adecco

Arizona, United States

$ 55000 - $ 60000 / Year

In partnership with the Center Manager, oversee and monitor a best-in-class customer service experience with demonstrated continuous improvement to member satisfaction scores. Respond to member inquiries, comments, and feedback ac...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Motorclothes Sales Manager, Retail Sales Experience Required - Now Hiring

Doc's Harley-Davidson

Missouri, United States

Great pay plan!. Health, Dental, Vision, and Disability Insurance. Employee discounts. 401(k)with match - we invest in our team.. We offer training paid by the dealership through Harley-Davidson University. We are a growing...

Permanent Assistant Manager, Guest Experience | Gaithersburg

Lululemon Athletica

Maryland, United States

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...