Customer Experience Manager jobs in Michigan

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MANAGER OF CUSTOMER SUPPORT

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

CompanyDoctorlogic
AddressRemote
CategoryInformation Technology
Salary$50,000 - $55,000 a year
Job typeFull-time
Date Posted yesterday See detail

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

ServiceNow Sr. Technical Consultant - Customer Success Managementat CDW Careers

Cdw

Remote

Estimation, creation and delivery of solutions for stakeholders and/or customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards Collabor...

Customer Experience Relationship Manager - Non-Commercial Accounts

Tractor Beverages, Inc

Remote

$70,000 - $85,000 a year

Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....

Senior Manager, Customer Experience Operational Support

Point Broadband

Remote

$97.5K - $123K a year

Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...

Customer Experience Case Management (Contingent)

Amazon

Remote

$45 - $50 an hour

Contractor will be responsible for following and participating in Customer ExperienceCase Management supporting Amazon Devices Reverse Logistics processes to help Amazon Devices team scale up as the number of inbound requests flu...

Manager, Customer Experience

Meritize

Remote

$75,000 - $90,000 a year

Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk. Coordinate and conduct cross-functional departme...

Associate Director, Program Management, Customer Experience

Amplify Education, Inc.

Remote

$110,000 - $125,000 a year

Manage a team of high-performing project managers, with accountability to ensure they have the necessary tools and support to see projects through requirements definition, development, test, launch, and post-launch phases. Regular...

Manager Customer Base Management

Optimum

Texas, United States

The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and minim...

Manager Customer Services

Caterpillar

Colorado, United States

Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization. Directs, motivates, and develops the team. Supports the culture and values of the organization. Facilitates s...

Sr. Manager Customer Success

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Customer Success Manager (Financial Aid, 100% remote, East Coast preferred)

Ellucian Company

Remote - United States

Comprehensive health coverage: medical, dental, and vision. Flexible time off. Thrive Flex Program that allows you to contribute towards your health, financial or learning interests. 401k w/ match & Bright Plan - to help you save...

Sr Payor & Customer Engagement Manager

Biomérieux

Utah, United States

A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...

Customer Success Manager – AI Saas AZ, NV, UT, NM

Chronos Consulting

United States

Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...

Customer Success Manager – AI Saas TX

Chronos Consulting

United States

Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...

Adobe Experience Manager Software Engineer - Phoenix, United States - USAA

Usaa

United States

Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by...

Customer Experience Specialist - Voice

Indebted

Remote - Oregon, United States

Utilize a combination of analog and digital outbound tools to engage customers via telecommunications and assist them in taking the first step on their path to financial fitness by resolving past due accounts. Analyze customers' c...

Customer Onboarding Manager - Software

Affinipay

United States

Master the product through a formal onboarding program and continued learning.. Prepare and lead Customer Onboarding experience assessing customer needs, and customizing onboarding experience to maximize utilization and delight.....

Customer Success Enablement Program Manager (Mailchimp)

Intuit

Nevada, United States

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Lead Customer Success Manager - Emerging Solutions

Workiva

United States

Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...

Meeting Experience Manager - Atlanta, United States - AMERICAN CANCER SOCIETY

American Cancer Society

United States

Works closely with Sr. Meetings Manager to provide support in planning and implementation of effective virtual, hybrid and inperson events. Manages, builds, and designs meeting registration websites and mobile apps to ensure brand...

Customer Experience Associate F/H (Bilingual English/French) - STA (6 Months)

Axa

Delaware, United States

Managing the Voice of the Customer (VoC) program, evaluating various customer touchpoints, and providing key insights on service from the customer's perspective to internal and external stakeholders. Supporting and administering t...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Washington, United States

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Senior Customer Success Manager

D2L

Remote - Oregon, United States

Manage key strategic D2L customers, with a focus on developing strong, referenceable relationships Develop and manage a Customer Success Plan with the customer that articulates Customer Success goals, Customer Success measurement...

Customer Success Manager - Healthcare Accounts

Kontakt.io

United States

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...

Scaled Customer Success Manager

Voxie Inc

Remote - Oregon, United States

Build and own the 1:many engagement strategy for our unmanaged customers. Utilize existing tools while identifying opportunities for improvement to effectively communicate with our customers.. Partner with a cross functional leade...

Customer Experience Supervisor

Whatnot

United States

Must be available to work weekends. Lead team performance and drive results in team productivity, quality, and Customer Experience. Manage, coach, encourage, and be responsible for the performance and culture of a team of agents....

Analyst, Customer Experience

Biospace

Remote

Liaise with specialty pharmacies, healthcare professionals, and other stakeholders to oversee all stages of the purchasing process through phone and email communication. Perform meticulous data entry ensuring accuracy and attentio...

Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth

Teamhealth

Florida, United States

TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...

Customer Success Outcome Manager

Ping Identity External Job Board

United States

Outcomes and Advocacy Develop and maintain a deep understanding of what success looks like to your customers, from high level business objectives down to specific success metrics.. Build up an in-depth knowledge of your customer...