Customer Experience Manager jobs in Charlotte, NC

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CUSTOMER EXPERIENCE VENDOR MANAGEMENT SPECIALIST

Lead communication efforts of all policy and financial updates to the internal Belk community, partnering with merchandising and operations teams to implement changes. Work directly with our BPO (business processing outsourcer) pr...

CompanyBelk
AddressCharlotte, NC
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Customer Experience Vendor Management Specialist

Belk

Charlotte, NC

Lead communication efforts of all policy and financial updates to the internal Belk community, partnering with merchandising and operations teams to implement changes. Work directly with our BPO (business processing outsourcer) pr...

Store Leader - Customer Experience & Outreach - Now Hiring

Crate & Barrel

Charlotte, NC

In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area. Partner with the Store Leader to establish and communicate all critical metri...

Adobe Experience Manager UI Developer

Bcforward

Charlotte, NC

Adobe AEM. AEM Sites. AEM Forms. JavaScript....

Sr Customer Development Manager

Advantage Solutions

Charlotte, NC

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. The conduit between Customer Development Managers, Business Development Managers, and Team Cli...

Customer Experience Manager

Mrinetwork Jobs

Rock Hill, SC

You will be responsible for building, mentoring, and leading the Customer Experience department. Answer incoming phone calls. Enter incoming orders into ERP system. Process tasks with Big Box retailers & Buying Groups via their po...

Customer Experience Expert/Business Development

Recruit4Hvac

Charlotte, NC

$21 - $24 an hour

Locally owned and operated Professional and positive teamwork-focused work environment A business that is growing! Room to grow and advance + professional training We have the best customers in the business! Answering incoming cal...

Customer Experience Guide- Fixed Term

Patagonia, Inc

Charlotte, NC

$20.25 - $22.25 an hour

Optimize the Patagonia shopping experience using provided tools and resources to increase repeat customers and obtain new ones. Engage all customers by determining and meeting their specific needs with a positive attitude, kindnes...

Director, Product & Customer Experience | Education

Red Ventures

Charlotte, NC

$130,000 - $210,000 a year

Contribute critical thinking and challenge the status quo as an influential member of the Education team. Lead and develop a team of analysts to develop and implement transformative on-site testing initiatives and enhancements to...

Customer Experience Business Analyst

Belk, Inc. & Belk Ecommerce Llc

Charlotte, NC

Cross departmental collaboration with IT, Marketing, Ecomm, Supply Chain, Operations and Merchandising to understand upcoming business impacts that could impact the customer. Proactively communicate and collaborate with external a...

Sr. Customer Experience Escalation Specialist

Belk

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

Sr. Customer Experience Escalation Specialist

Belk, Inc. & Belk Ecommerce Llc

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

Customer Service Manager

American Airlines

Charlotte, NC

$47.2K - $59.8K a year

This job posting is a general posting for Customer Service Manager roles within a variety of departments in this location. See CSM types below. Your single application to this role will be considered by all departments.. American...

Manager Customer Connections Hub

Coca-Cola Consolidated, Inc.

Charlotte, NC

$46.7K - $59.1K a year

Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance Medical, Dental, Vision & Disability Basic and Supplemental Life...

Sr. Customer Marketing Manager

Honeywell

Charlotte, NC

$109K - $138K a year

Drive successful New Product Introductions (NPIs) in the US&C region, e.g., developing regional launch plan; training for both internal and external stakeholders; assisting with pipeline build; promotions; managing End of Life (EO...

Duty Manager, Customer Operations

Piedmont Airlines, Inc.

Charlotte, NC

$43.5K - $55.1K a year

Keep company goals and customer expectations in mind when overseeing daily operations Coach and provide career development to the team Correct non-compliant behavior and impose disciplinary action as required Understand the corpor...

Customer Connection Hub Management Trainee

Coca-Cola Consolidated, Inc.

Charlotte, NC

$58,000 - $72,500 a year

Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance Medical, Dental, Vision & Disability Basic and Supplemental Life...

Customer Service Manager

Carolina Foods, Llc

Charlotte, NC

Up to $120,000 a year

Ability to follow and develop policies and procedures. Complete administrative tasks correctly and on time. Demonstrate good oral and written communication skills through facilitating meetings and preparing written communications....

Customer Development Manager-Deli./Bakery-Retail Grocery

Advantage Solutions

Charlotte, NC

$43.2K - $54.7K a year

Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Working with and training Retail Supervisors to raise the level of effectiveness across the entire...

Customer Account Manager - Strategic

Isolved

Charlotte, NC

$57.9K - $73.3K a year

isolved HCM delivers 40 years of industry experience daily to its 160,000+ "People Hero" customers Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global enterprise with locations in Colombia, Guatemala...

Customer Service Manager - State Farm Agent Team Member

Ashley King - State Farm Agent

Charlotte, NC

$43,000 - $65,000 a year

Excellent communication skills - written, verbal and listening. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their...

Experienced Medical Customer Service Representative (TPA)

90 Degree Benefits

Charlotte, NC

From $18 an hour

Interacts with customers and handles a high volume of calls daily to provide support and information with our clients, members, and providers as well as internal staff. Ensures that appropriate actions are taken to resolve custome...

Associate Manager, Customer Planning

Newell Brands Inc

Huntersville, NC

Supports the deployment of budget targets across customers and channels to ensure Brand targets are met or exceeded. Includes bottoms up sales forecasting, identifying building blocks, key plan drivers and risks/opportunities. Sup...

Experienced Service Manager

Modern Hyundai Of Concord Llc

Concord, NC

$86.5K - $109K a year

Maintains CSI at or above manufacturer standards. Strives for 100% customer satisfaction by building relationships with customers. Interfaces with department managers to improve operations, performance, and profitability. Understa...

Senior Analyst, PRO Credit Customer Experience

Lowe's

Mooresville, NC

Manage multiple projects focused on growing pro cardholder acquisition and driving Lowes private label and cobrand credit sales. Collaborate daily in a dynamic environment with internal stakeholders (Technology, Store Operations,...