Pt Administrative Assistant

Woofie’s of Castle Rock, Co. is seeking an Administrative Assistant to help with the day-to-day on-site responsibilities. This position is about 20 to 30 hours a week in office with a potential for hybrid . Our local Woofie’s team is made up of passionate providers of personalized pet services. They take the time to get to know each client and pet so that they can provide them with the best care. Woofie’s also brings the comforts and amenities of an upscale grooming salon to the privacy and convenience of client homes. Our fully equipped, self-contained mobile spa with state-of-the-art grooming equipment is designed for maximum safety, comfort, and convenience.

Responsibilities:

• Answer incoming phone calls and respond to any inquiries in a timely manner
• Scheduling of new and current clients to include re-scheduling
• Manage groomer and sitter schedules
• Manage client files and update the information accordingly
• Ensure all visits are assigned and completed
• Perform other administrative tasks as assigned or needed
• Manage Outlook correspondence and respond in a timely manner
• Follow company procedures to organize messages
• Add appointment notes for groomers and sitters
• Be an emergency backup sitter
• Use company message boards as needed for communications

Qualifications;

• Have a love of animals/pets
• 1 to 3 yrs. of customer service experience
• 1 to 3 yrs. of data entry experience
• Previous use of scheduling software desired, but not necessary

• Proficient in Outlook
• Detailed-oriented
• Ability to work and multi-task in a fast-paced environment

Woofie’s LLC. an affiliate of Authority Brands Inc. was founded in 2004 and has been franchising since 2018 with locations nationwide. Woofie’s is the first in the professional pet care services industry to offer the combined services of pet sitting, dog walking, and mobile pet spa services. Their completely customizable service menu further sets them apart and focuses on personalized customer care. Woofie’s has been consistently awarded as a top pet care services provider by the Loudoun Times-Mirror , the Washingtonian , Posh Seven magazine, and Northern Virginia magazine.
You are applying for work with a franchisee of Woofie’s, not Woofie’s Franchising SPE, LLC, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.