Patient Care Coordinator

Patient Care Coordinator(1655597) $19 per hour

Central Point, OR

Full Time - Temp to Hire:

Culture:

» Benefits after probationary period include medical, dental, vision, 401k, & option of FSA or HSA

» Paid Time Off

» Paid Floating Holidays

» Friendly, small Hearing Care Professional (HCP) office work environment

» Company culture that emphasizes collaboration and empowerment

Daily Workflow:

» Perform general office and administrative duties

» Responsible for professionally answering incoming phone calls and messages, and follow-up activities with patients.

» Assist the HCP with the patient process and be the liaison between them

» Utilize the scheduling system to maximize test opportunities for the office

» Actively call current, past, and potential patients, then track & report appointment results

» Develop & assist the HCP in local marketing and sales activities, including sourcing and building community relationship and referrals

» Processand document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).

» Verify patient eligibility, submit insurance claims and manage process until claim is funded

» Manage Account Receivables and Payables, including making bank deposits.

» Maintain a clean and welcoming office environment

» Be the face of the practice, creating an extraordinary patient experience

We’re Seeking (skills, education, and screenings):

» High School Diploma or equivalent (required)

» 2 years office experience (preferred)

» 2 years sales and Customer service experience (preferred)

» Must be proficient in Microsoft Office

» Willing to work flexible hours/days

» Customer Service focused

» Team player with an enthusiastic and positive attitude

» Must be self-motivated & well organized

» Someone who is engaging with patients

» Must be able to pass drug test and criminal background check

Schedule:

» Schedule Monday - Friday 8:30 am - 5:00 pm

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.