Patient Care Coordinator

As a Patient Care Coordinator at our chiropractic office, you will play a pivotal role in ensuring exceptional patient experiences and smooth operations. Your responsibilities encompass a wide array of tasks, all aimed at providing superior care and support to our patients. Here's a snapshot of what you'll be doing:

1. Patient Liaison: You will serve as the primary point of contact for patients, providing warm and professional assistance both in-person and over the phone. Your exceptional communication skills will shine as you address inquiries, schedule appointments, and coordinate patient flow.

2. Appointment Management: From scheduling initial new patient appointments to follow-up visits, you'll manage the appointment calendar efficiently. Your attention to detail will ensure accuracy in scheduling and prevent any scheduling conflicts.

3. Insurance Coordination: Handling insurance matters is a critical aspect of the role. You'll verify insurance coverage, explain benefits to patients, and assist with insurance claims processing to facilitate seamless reimbursement.

4. Administrative Support: Administrative tasks such as maintaining patient records, managing billing and payment processing, and ensuring compliance with healthcare regulations will be part of your daily routine. Your organizational skills will keep the office running smoothly.

5. Patient Education: You'll provide basic information about chiropractic care, treatment options, and wellness practices to patients, empowering them to make informed decisions about their health.

6. Collaborative Team Player: Working closely with other staff such as chiropractors, licensed massage therapists, rehab specialists etc. , you'll contribute to a cohesive team environment focused on delivering holistic Patient Care. Your ability to collaborate effectively will enhance the overall patient experience.

7. Exceptional Customer Service: Above all, you'll embody a commitment to delivering exceptional customer service. Your empathy, patience, and willingness to go the extra mile will ensure that every patient feels valued and supported throughout their journey with us.

Qualifications:

• Excellent communication, interpersonal, and customer service skills
• Strong organizational abilities with keen attention to detail
• Proficiency in medical office software and/or scheduling systems
• Knowledge of insurance verification and billing procedures
• A compassionate and patient-centric approach to care

If you're passionate about making a difference in patients' lives and thrive in a fast-paced, collaborative environment, we'd love to have you join our team as a Patient Care Coordinator.

Additional Info:

Busy Chiropractic clinic is seeking someone to fill the position of Patient Care Coordinator. The ideal candidate will be ready to work in a fast-paced environment, be detail oriented and be both friendly and professional. We use Drchrono EHR for scheduling, billing, and charting so good computer skills are a must. Scheduling knowledge along with basic insurance and billing familiarity is desirable. Referral and prior authorization experience are also helpful. This position is full time.

**Being bilingual would also be an added benefit**

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Continuing education credits
• Employee discount
• Gym membership
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 10 hour shift
• Day shift
• No weekends

Work Location: In person