Address
Form of work
SalaryAbout Us
At Mankato Motor Co., part of the Rydell Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Mankato Motor Co. is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expecft from our dealership through the years.
Job Summary
We are seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for scanning into our electronic document management system and backing up the full Time Receptionist with dealer trades, posting dealer trade driver hours and expenses, and posting all vehicle inventory into the computer system and keeping all inventory paperwork organized.
Benefits
- Growth Opportunities
- Paid Training
- Employee vehicle purchase plans
- Saturday lunches
- Discounts on products and services
Responsibilities
- Answer phones and direct customer to the proper department and follow up in a timely manner.
- Handle customer complaints diplomatically and refer unhappy customers to the appropriate individual for resolution.
- Operate switchboard system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Scan documents into our electronic document management system
- Back up full Time Receptionist with their duties
Qualifications
- Experience with Microsoft Office and Google docs is a plus
- Hours are Monday through Friday 3-6, and Saturdays 8-5 so availability to work flexible hours on nights and weekends is important
- Ability to communicate customers' interest, needs, and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applications must be willing to submit a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
