It’s time to take your career to a higher altitude with the Gradient Financial Group. Visit https://www.careers.gradientfinancialgroup.com/ to learn more about our values, leadership team, career paths, benefits and more!
Here at Gradient, we take our work and our culture seriously. We frequently come together for food days, friendly competitions, volunteering, and other special events. We also prioritize openness and transparency so that you’re always informed when significant decisions and changes are made.
When charting your next route, you may be wondering what to expect. We provide:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Volunteer time off (VTO)
- Hybrid remote work options
- 401K
- Life Insurance
- Flexible schedules
- Monthly Social Activities
- Casual dress code
- Professional development
Now, you’re probably wondering a little more about what we are looking for, so here it is:
- High School Diploma or GED – Required
- Customer Service Experience – Preferred
- Phone Experience – Preferred
- Proficient knowledge of customer service principles and processes
- Proven knowledge of Microsoft Office tools
- Proficient knowledge of phone usage
- Proficient knowledge of using copy machines
- Proven knowledge of office procedures and of spelling, grammar, punctuation, and arithmetic
- Proficient knowledge of the English language
- Proficient English speaking, reading, and writing skills
- Proficient customer service skills
- Proven skill in talking to others to convey information effectively
- Proficient collaboration skills
- Proven data entry skills
- Proficient skill in completing assignments accurately and with attention to detail
Want some more specifics? Here’s what you’ll be doing:
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Answer and incoming calls within two rings
- Transfer all calls to the appropriate personnel
- Check night messages first thing every morning & update night message as needed (holidays, etc.)
- Maintain security by following procedures and controlling access
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Sign for and record incoming packages
- Distribute incoming mail and packages
- Post and send outgoing mail and packages
- Special projects, as needed
- Employee birthday gift distribution
- All other duties as assigned
Whether your flight begins at our Minnesota or Kansas office, we’re committed to your ascent to your career’s maximum altitude. We help our employees thrive in their chosen field while also encouraging them to explore other parts of our company and the industry. We’re committed to our crew members in a way that truly shows that at Gradient, the sky really is the limit.