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Insight FS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.
PURPOSE AND SUMMARY STATEMENT
Responsible for providing customer service and marketing assistance to increase customer satisfaction and maintain the reputation and profitability of the organization.
ESSENTIAL JOB FUNCTIONS
Compiles data and prepares accurate invoices for all service work and products sold in a timely manner to ensure accurate receivables.
Reconciles inventory variances.
Provides quality customer service to walk-in customers and on the phone.
Assists in maintaining accurate inventory and inventory position (booking) records for all products.
Processes payments and prepares daily deposit and balances deposit to daily sales report.
Supports all Managers/Salespeople with marketing activities.
OTHER JOB FUNCTIONS
May be required to cross-train and substitute for other administrative positions.
Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned.
REQUIREMENTS
Normally requires an Associate's Degree in a business or agriculture related field or the equivalent thereof, and 2 years or more of office related work experience.
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
Must have and maintain a valid driver's license and satisfactory driving record.
May be required to work extended hours during busy season.
May be required to travel independently and overnight.
Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.
We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment is contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
