Address
Form of workPurpose or General Objective: Design, develop, deliver, and evaluate job development/employment readiness services to help program participants prepare for, obtain, and maintain gainful employment.
Essential Duties/Responsibilities:
- Design, develop, and deliver quality job development/employment readiness support services that help program participants prepare for, obtain, and maintain gainful employment.
- Actively recruit and enroll individuals who are unemployed, underemployed, and/or exploring careers and help them achieve career goals.
- Maintain, through networks, a current list of employment opportunities and share that information with individuals seeking employment.
- Actively engage employers and maintain an actionable network and database reflecting employment opportunities in an identified service area.
- Actively engage and collaborate with personnel representing employers, secondary and postsecondary education institutions, and workforce development providers to identify, understand and remove barriers to employment.
- Provide employment skills assessments, resume and cover letter writing, job search, interviewing, and interpersonal /soft skills needed to participate in community partner engagements and ultimately secure and maintain gainful employment.
- Timely and accurate entry, management, and reporting of participant case records through the utilization of Efforts to Outcomes (ETO) database.
- Represent Goodwill in a professional and dignified manner.
- Collaborate efficiently with team members to support participant success.
- Actively participate in opportunities for professional development.
- Collaborate with and support WFD team members to achieve goals.
- Ensure that all practices are compliant with CARF accreditation standards.
- Provide necessary program coverage in the absence of VP WFD.
- Perform other duties as assigned.
Required Skills/Abilities:
- Strong initiative, cordiality, punctuality, and dependability.
- Strong community engagement and outreach skills.
- Strong analytical and critical thinking skills.
- Proficiency with Microsoft Office Products, including Word, Excel, PowerPoint, and Outlook, Google products, remote conferencing, and related software.
- Must work a flexible schedule, including occasional nights and weekends.
- Must demonstrate high ethical standards, sound judgment, integrity, and the ability to handle confidential and private information in a secure and professional manner.
- Positive, helpful, and professional interpersonal and customer service skills.
- The ability to process information, act independently, and take initiative where appropriate.
- Excellent verbal and written communication skills.
- Excellent organizational skills and diligence.
- Demonstrated ability to work independently and within multi-discipline teams.
- Ability to produce highly accurate work.
- Strong knowledge in financial asset building through employment, financial services, and products.
- Experience working with persons with disabilities and other barriers to employment preferred.
- A valid Michigan driver's license with a driving record in compliance with Goodwill of Central Michigan's Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation with appropriate insurance coverage.
Education and Experience:
- Bachelor's degree required - experience may be substituted for education on a case-by-case basis.
- Two years of work experience in workforce development, employment services, or related fields.
Expected Results:
- Develop a network of area businesses that understands how GICMH can benefit their organization and provide work experiences for GICMH participants.
- Placement of participants into services and/or jobs that meet their individual needs.
- Established performance goals are met or exceeded.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
