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Form of workJob Description
Join a team that cares about both our clients and you!
Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an experienced and committed individual to join our team as a Full-Time Commercial Lines Insurance Account Manager. In this role, you will be responsible for managing a portfolio of commercial insurance accounts to maintain strong business relationships and ensure client satisfaction. You will play a vital role in managing and growing our commercial insurance client base to ensure their assets are protected. If you have excellent customer service skills and are committed to providing clients with the best value and coverage, this is the role for you. We know that with your positive attitude, proactive sales skills, and dedication, you will be a perfect fit for this role.
Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Bonus Opportunities
Holidays Off
Flexible Work Hours
Casual Dress Code
Free Parking
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Schedule appointments for sales staff to meet prospective customers.
Work independently and as part of a team.
Stay up-to-date on industry market trends and best practices.
Attend training and continuing education courses.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Must be highly self-motivated.
Career minded vision.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Be capable of handling customer rejection.
Strong communication and negotiation skills.
Bilingual, fluent in both English and Spanish is beneficial.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Ability to lead and motivate others, set a good example, and inspire others.
Ability to identify and solve problems, think critically, and make decisions quickly.
Bilingual Spanish/English
