Office Administrator

We are currently seeking a motivated and organized Front Office Coordinator to join our dental team. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the moment they walk in the door. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply.

Responsibilities:

• Appointment Scheduling: Efficiently schedule and confirm appointments using dental software, ensuring optimal utilization of the dentist's schedule.
• Insurance Verification: Verify patient insurance coverage, process claims, and assist patients with insurance-related inquiries.
• Payment Processing: Process payments, and reconcile accounts accurately.
• Patient Communication: Answer phone calls, respond to emails, and address patient inquiries in a professional and timely manner.
• Record Keeping: Maintain patient records and update information in electronic health records with attention to detail and confidentiality.
• Office Organization: Keep the front desk area clean, organized, and stocked with necessary supplies.
• Team Collaboration: Coordinate with other members of the dental team to ensure seamless patient care and office operations.

Requirements:

• Previous Experience: Proven experience in a dental front office role is preferred.
• Computer Skills: Proficiency in dental software systems for appointment scheduling, billing, and record keeping.
• Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor.
• Customer Service Excellence: Strong customer service orientation with a commitment to providing exceptional patient care.
• Organization and Multitasking: Ability to prioritize tasks, manage multiple responsibilities, and maintain accuracy in a fast-paced environment.
• Team Player: Collaborative attitude with the ability to work effectively as part of a team.
• Adaptability: Willingness to adapt to changing priorities and handle unexpected situations with composure.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Pasadena, CA 91101: Relocate before starting work (Required)

Work Location: In person