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Job Description
Position:OD Administrative Assistant
Department: Organizational Development
Job Summary:
Provides administrative, clerical, secretarial and coordination services to the department's management staff and team members.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
Knowledge, Skills, and Abilities:
Minimum Qualifications:
Preferred Qualifications:
Job Description
Position:OD Administrative Assistant
Department: Organizational Development
Job Summary:
Provides administrative, clerical, secretarial and coordination services to the department's management staff and team members.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
- Composes, transcribes, and types correspondence, memos, reports, and other miscellaneous paperwork.
- Prepares outgoing mail, files correspondence, reports, and departmental records in appropriate files.
- Opens and screens incoming mail; receives and distributes facsimiles as well as photocopies printed material, as needed.
- Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages, and relaying them to the appropriate persons.
- Greets visitors, ascertains nature of business, and escorts visitors to appropriate offices.
- Administers company travel logistics including booking flights, hotels, registrations, etc.
- Schedules appointments and performs other duties that require accurate maintenance of calendars.
- Reconciles logistical financial information
- Prepares and/or issues accurate and complete departmental records and reports utilizing a variety of office equipment.
- Interfaces with all levels of Casino team members, outside agency representatives, and customers in a courteous, responsive manner.
- Facilitates the flow of information throughout the property by attending meetings, keeping minutes, and following up on action items.
- Serves as a resource regarding departmental activities and operations.
- Maintains a working knowledge of Casino operations and events, as appropriate, to advise team members and customers.
- Advises supervisors of relevant or important information pertaining to the responsibilities of the department or the operations of the Casino.
- Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings, keeping minutes, and following up on action items.
- Maintains statistical data and prepares various reports with this information.
- Resolves minor customer complaints effectively; refers issues to appropriate personnel for disposition.
- Operates a variety of office equipment.
- Assists with team member computer training and online training coordination.
- Provides administrative support to OD staff.
- Maintains OD department bulletin boards including department-specific flyers, posters, and notices.
- Performs work that is sensitive and requires a high level of confidentiality.
- Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
- Knowledge of standard office policies, procedures, and practices
- Knowledge of modern filing and recordkeeping practices and procedures.
- Computer proficiency with Microsoft Office Suite software, especially word processing, spreadsheet, and presentation applications.
- Skill in English composition, grammar, spelling, and punctuation.
- Strong organizational, planning, and time management skills.
- Skill in developing and maintaining good working relationships.
- Ability to effectively communicate, orally and in writing.
- Ability to problem solve and make decisions.
- Ability to perform mathematical computations pertaining to the position.
- Ability to read and comprehend documents such as operation and maintenance instructions and procedure manuals.
- Ability to understand and follow through on written or verbal instructions.
- Ability to write routine reports and correspondence.
- Ability to handle multiple tasks at once.
- Ability to operate a variety of office equipment.
- Ability to deal with stressful situations.
- Ability to work under pressure and be detail oriented.
- Must possess a high degree of organizational skills
- Advanced Excel skills are required
Minimum Qualifications:
- High school or General Equivalency Diploma AND two (2) years directly related experience.
- May be required to successfully pass a job-related test.
- Computer proficiency with Excel, Microsoft Office Suite software, especially word processing, spreadsheet, and presentation applications.
- Must be able to maintain and uphold a demonstrated track record of integrity and confidentiality.
- Must be able to maintain and uphold a demonstrated track record of initiative, reliability, and responsiveness.
- Must be able to work a scheduled that fits department needs (may require shift changes, weekends, holidays, and special events), including overtime, as needed.
- Must have employment eligibility in the U.S.
- Must be able to obtain, maintain, and retain a valid gaming license.
- Must be able to successfully complete and pass Microsoft certification/training courses within 6 months of start date.
Preferred Qualifications:
- Bilingual (English and Spanish)
