Administrative Services Assistant

NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

• Looking for someone to work Mon, Tue, Wed, Thu Noon – 5:00 PM.
• This position is an on-site position which requires the incumbent to complete their work only at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are not an option.

Founded in 1899, Northern Arizona University is a public university centered on students. Our academic programs, research, public service, and creative endeavors enrich lives and create opportunities in Arizona and beyond. We develop solutions to challenges and drive innovation in a supportive, inclusive, and diverse environment.

The College of Health and Human Services is looking for an Office Assistant to work in the Dean’s Office. This position is a customer service-orientated position to assist CHHS faculty, staff, and students. Job duties may vary based on those needs. We are seeking someone dependable who is open to being trained on a variety of administrative tasks. A professional demeanor and positive attitude are essential to this position. We are a rapidly expanding college and are looking for someone who is excited about the work our college is doing and enjoys a fast-paced environment. Please apply if you are interested in joining our amazing team of dedicated and personable staff.

Administrative Support – 60%

• Meet and greet people entering the office.
• Directing visitors as needed (to PT, advising, etc.).
• Provides support for various responsibilities such as hiring and onboarding.
• Addressing other inquiries as they arise (i.e. custodial/building questions, room reservations, parking permits).
• Answers questions, and asks for appropriate person/people or directing to correct place if unable to answer questions.
• Answers and route phone calls to appropriate parties.
• Logging items that come in and out of the office, including key log (physical and virtual), lost and found log and the Dean’s Office Call Log (help track reasons for student phone calls).
• Maintains Dean’s Office Log: Travel requests, requests to add/drop after the deadline, grade change forms, etc. After logging, determining whether the document needs to be signed by someone else, sent through intercampus mail, etc.
• Approving/stamping and posting flyers on bulletin boards, using good judgment- no soliciting, selling, renting etc. allowed. Removing outdated/unstamped posters in hallway (also remove if not NAU-affiliated).
• Complete hand-written thank you notes.

Communication & Collaboration – 35%

• Provide support to Advisors, as needed by answering basic advisement questions, emailingstudents basic advisement information (use scripts for nursing) and scheduling advising appointments for students.
• Provides general clerical support for the Dean’s Office Staff, such as scheduling room reservations, filing, organizing, copying, distributing mail, managing the printer, providing light office cleaning and document shredding.
• Support Video Conference meetings with set up and close down.
• Responsible for communications support, including taking photos, supporting content creation for social media, collateral creation using design tools – flyers and provides events support.

Other – 5%

• Duties as Assigned.

• Requires high school degree.
• 1 -3 years of relevant experience required.
• A combination of related education, experience and training may be used as an equivalent to the above Minimum Requirements.

• Basic knowledge of standard office policies and procedures.
• Dependable.
• Attention to detail.
• Good communication skills.
• Customer service orientated.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Hourly salary begins at $21.50. Salary commensurate with candidate's qualifications and related experience.

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

This is a part-time, non-benefit eligible position.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

March 25, 2024 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.