Summary:
Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Travel is required to/from Joliet, IL and Naperville, IL, as needed.
Essential Duties and Responsibilities:
- Checks patients in and out.
- Registers patients, collecting co-pays and deposits at the front desk.
- Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.
- Creates new patient charts and pulls existing charts as needed.
- Files documentation into charts.
- Maintains the confidentiality, security and physician safety of patients medical records.
- Maintains a pre-determined, organized medical record format.
- Interacts with physician/office personnel in a friendly manner.
- Answers the phone in a friend manner and directs all calls appropriately.
- Adheres to facilities clinical guidelines as they relate to this position.
- Completes annual mandatory training by the due date as assigned.
- Performs other related duties as assigned.
Supervisory Responsibilities:
- None.
Education & Experience:
- High School Diploma or GED required.
- At least one year of experience in a health care setting.
Required Skills & Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Ability to work independently.
- Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
- Knowledge of medical terminology and spelling and office ethics.
Physical Demands:
- Required to sit, stand and/or walk for long periods.
- Must be able to communicate with or without reasonable accommodations – speak and hear.
- Able to use both hands to finger, handle, or feel, and reach with hands and arms.
- Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Pain Medicine
Schedule:
- 5x8
- 8 hour shift
- Monday to Friday
Experience:
- Medical terminology: 1 year (Preferred)
- Medical Receptionist: 1 year (Required)
- EMR systems: 1 year (Required)
- Insurance verification: 1 year (Required)
Willingness to travel:
- 25% (Required)
Work Location: On the road