Medical Front Desk Receptionist Fresno, Ca

Medical Front Desk Receptionist Fresno, CA
We are looking for an energetic, punctual, responsible, and hardworking Medical Front Desk Receptionist to join our medical practice full time in Fresno, CA. We see many patients each day and are looking for a great addition to assist our already stellar team!
As the Front Desk Receptionist, you will be responsible for supporting the effective operation of the clinic and the acquisition and retention of patients by communicating with all potential patients who contact the clinic. In this role, you will be highly patient facing and require a high level of organization and ability to multitask. You will be welcoming patients into the office, collecting payments, filing paperwork and creating a remarkable experience. As the Front Desk Receptionist, you will be the first point of contact for many patients entering the building, so it is expected that you present yourself in a professional manner that positively represents our clinic.
About us:
We are a state of the art, medically integrated team of holistic health and wellness professionals, dedicated to serving the public by bringing health and happiness to a disease-less, pain-free community. We treat all age ranges, and we offer treatments for a variety of different ailments, from acute to chronic illnesses. The mission within our integrated medical group is to provide quality health and wellness care with up-to-date, proven techniques that relieve pain and improve overall quality of life. We have a knowledgeable and reputable team, that provides specific care to enhance and improve performance and allow everyone to reach their individual goals. Our approach to health care focuses on addressing each one of our patients concerns and treating them directly for optimal patient care and satisfaction. Our team is very dedicated to helping the community and our patients and to having fun while we do this. We start every day with an inspirational quote and a team building exercise, knowing we are going to change someone's life EVERY single day.
Duties:

• Schedule new patients as well as follow up appointments

• Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success.

• Greet and manage new patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information (insurance, ID, etc.)

• Ensure all patients are appropriately processed at the end of treatment

• Maintain charts in an orderly fashion and ensure accuracy.

• Answer incoming calls and make cold calls while taking notes or messages

• Educate the patient on the services provided in the clinic

• Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude

EDUCATION & EXPERIENCE:

• 2-3 years’ work experience in reception, sales, customer service or related field preferred

• Experience in a multi-physician practice preferred

Schedule:

• Full time Mon – Fri (office hours end at 1 on Fridays)

Salary:

• $16-$18/hr

Benefits:

• Health Insurance
• Dental and Vision Insurance
• PTO
• Bonus potential

We have an amazing supportive and welcoming team, and we are looking to add a Front Desk Receptionist to our group. Our ideal candidate has Exceptional interpersonal skills to connect with patients and staff quickly and effectively and is a self-starter who can work independently and as a team. If this sounds like the opportunity for you, then please contact us!
HCRC Staffing
 

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