Front Desk Receptionist/Back Office

Busy Pain Management practice seeks an experienced Front Desk Receptionist/Back Office Support Staff for our Oakland Office. This position is ideal for an individual who enjoys working in a fast-paced environment where multi-tasking skills are valued. Your work will have a high degree of responsibility and independence as well as working in a team environment that boosts motivation and workplace morale.

Part-time position to full-time option

Job Duties include:

• Administrative assistant with Front Desk and Back Office duties
• Welcome and check-in patients
• Schedule medical appointments for all providers within the practice.
• Screens medical appointments for patients as needed by phone or in the office.
• Coordinates the availability of multiple providers and locations.
• Confirms correct appointment to be scheduled as necessary by chart or referral review.
• Act as liaison between assigned provider and patients
• Processing of reports and procedure/medical requests
• Data entry into Electronic Health Record
• Coordinates the availability of provider within different locations.
• Confirms correct appointment to be scheduled as necessary
• Alerts appropriate staff when for all physician schedule changes. Reconciles provider schedules
• Provides scheduling decisions, which improve and maximize overall system efficiencies and increase appropriate utilization
• Makes patients, their families and physicians their primary focus
• Develops and sustains productive working and patient relationships.
• Actively seeks information to understand patient circumstances, problems, expectations

Mandatory qualifications:

• Detail oriented and sense of urgency as a lot of things reports/records need to be processed on time frames/deadlines
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Demonstrated ability to organize and prioritize tasks/duties as assigned.
• Medical terminology
• Strong computer skills
• Ability to multi-task in a fast-paced environment

Strongly preferred qualifications:

• 2-3+ years experience as a Medical administrative assistant in an outpatient medical clinic
• Experience working in a medical office
• Experience working with medical insurances, Medicare and law offices
• Bilingual (Spanish/English)
• Part-time availability with a willingness for long-term commitment
• Electronic Health Records experience (IMS)
• Experience working in a pain office preferred, but not mandatory
• Compensation will be based on experience

Benefits:

Paid Time off and paid holidays

Medical Insurance

Job Type: Part-time

Pay: From $28.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift

Application Question(s):

• Please provide two professional and one personal reference.

Experience:

• Medical Administration: 2 years (Required)

Work Location: In person