Licensor Senior / Human Services Program Representative 2

Logo
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details
Working Title: Licensor Senior
Job Class: Human Services Program Representative 2
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted : 12/29/2023
• Closing Date : 01/11/2024
• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
• Division/Unit : Department of Human Services/ Office of Inspector General (OIG) LS DD Licensing Unit
• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.
• Days of Work : Monday - Friday
• Travel Required : Yes, statewide travel and approximately 6-8 overnights per month
• Salary Range: $30.55 - $45.02 / hourly; $63,788 - $94,001 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status : Nonexempt
• Telework Eligible : Yes
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
*This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework .*
*Statewide travel and approximately 6-8 overnights per month.*
This position exists to execute the responsibilities of the Commissioner of Human Services pursuant to the provisions of the Human Services Licensing Act, the Background Study Act, Reporting of Maltreatment of Minors Act, Reporting of Maltreatment of Vulnerable Adults Act (VAA), Minnesota Data Practices Act, and the Health Insurance and Portability and Accountability Act and other applicable state and federal laws and rules governing the provision of services by a Department of Human Services (DHS) licensed program or service. Licensors in this position:

• Assist unit supervisor/manager in tasks that support the unit such as distribution of caseloads, data and trend analysis, data reporting, researching complex policy and protocol issues.
• Train new licensors on division protocols, resources, and systems. Review and edit compliance orders of new staff to assure that they comply with division protocols and standards.
• Conduct licensing inspections, investigate complaints of alleged licensing violations, evaluate applications, changes in the terms of a license and variance requests to determine compliance with and to enforce licensing requirements. The requirements apply to a wide range DHS licensed residential and nonresidential programs serving children, vulnerable adults, including adult day services.
• Develop and enforce corrective action plans and interventions, as applicable, to assist license holders in complying with regulations that ensure the ongoing protection of the health, safety, and rights of the children and adults served in these facilities.
• Interpret the requirements of laws and regulations that apply to all DHS licensed programs as listed above.
• Assist unit supervisor/manager with the development of licensing policies, procedures, protocols, and forms that are designed to achieve a high level of quality and consistency in investigations, inspections, and subsequent actions. Exercise independent judgment in the application of agency policies and procedures.
• Complete licensing actions that are subject to public scrutiny through the license holders' and applicants' rights to due process and through public posting of the most frequently requested licensing action on the DHS website. Work must be able to be upheld under legal challenge, including administrative reconsideration, and licensors are called upon to testify in contested case hearings.
• Adhere to state and federal data practice requirements.
• Coordinate work with other divisions and external state and federal agencies related to funding and fiscal program integrity issues. T his includes joint investigations when the issues extend beyond program licensing standards (e.g., fraud investigations).
• Work with stakeholder groups, including those that are internal and external to DHS.
• Provide training to provider organizations and providers.

Qualifications
Minimum Qualifications
**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**
Three (3) years professional experience conducting investigations of alleged licensing violations, licensing inspections, and/or evaluating license applications to determine whether license holders and/or applicants are in compliance with general and program specific licensing requirements.

• Develop and/or maintain systems, processes, and/or forms to be used within the unit and/or provide lead on implementation.
• Knowledge of current methods of delivering services to vulnerable adults, children and others receiving services in licensed programs.
• Information analysis and/or decision making.
• Provide training to provider organizations.

Preferred Qualifications

• Skilled in written and oral communications.
• All applicable Minnesota Statutes and Rules pertaining to licensure by the Department of Human Services (DHS), including 14 program specific regulations.
• All applicable Federal laws and rules pertaining to licensure by DHS.
• Problem solving activity is focused on protecting the health, safety, rights, and well-being of those receiving services in programs that are licensed by DHS.
• Organizing and scheduling investigative activities and all other responsibilities to meet the goals of the division and units for quality and timeliness of all work assigned.
• Teamwork to ensure the goals of the division and the units are met.
• Ability to communicate complex concepts, ideas, and proposals in a clear and concise manner, perform focused and relevant research, and establish and maintain effective relationships with other agencies and organizations.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
If you have questions about the position, contact Brittany Raddatz at brittany.raddatz@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.