Lead Instructional Designer / Human Services Program Consultant

Logo
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.
Job Details
Working Title: Lead Instructional Designer
Job Class: Human Services Program Consultant
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted : 12/29/2023
• Closing Date : 01/11/2024
• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
• Division/Unit : Department of Human Services / Office of Inspector General (OIG) Product Exp Design & Learn
• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $33.90 - $50.27 / hourly; $70,783 - $104,963 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status : Exempt - Administrative
• Telework Eligible : Yes
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

Make a difference in the lives of Minnesotans.
The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
* Telework (within Minnesota or neighboring States)and flexible hours options are available with a required in office meeting monthly.*
The Department of Human Services (DHS) Office of Inspector General (OIG), Business Integration and Analytics Division seeks an experienced instructional design leader to develop and oversee the learning and curriculum strategy and content for diverse audiences of OIG product users, bringing OIG's vision to life. The Office of Inspector General strives to deliver leading edge background study, licensing, and program integrity services to promote the health, safety, and well-being of children and adults. In support of this mission, the incumbent will:

• Develop, implement, oversee, and evaluate an effective, engaging, and equitable instruction design strategy and integrated learning programs, curriculum, and experiences for the Provider Licensing and Reporting Hub, Agency Licensing and Reporting Hub, and Program Integrity Hub to support learning goals and outcomes for diverse audiences of users, using an equity lens to accommodate differences in culture, language, ability, technology access, and other factors to create supportive and representative learning environments for users;
• Lead design, development, and delivery of multimodal learning content in alignment with user needs;
• Develop and implement an instructional effectiveness strategy to iteratively evaluate and refine learning curriculum and materials based on learner feedback and metrics, adapting as needed to ensure ongoing learner success and growth;
• Serve as lead to all instructional design activities with the ongoing, daily responsibility to prioritize, schedule, assign, direct, guide, and report on the work activities of instructional design coordinators so that work is completed in an efficient, effective, and cohesive manner;
• Chair a cross-functional governance team to establish and align instructional design standards, templates, tools, and best practices; and,
• Facilitate a cross-agency strategy team consisting of representatives from DHS and county licensing agencies to create and maintain orientation materials, knowledge articles, and other shared assets to create cohesive and unified resources.

Qualifications
Minimum Qualifications
3 years of specialized professional experience designing, developing, implementing, and/or overseeing implementation of learning strategies and programs.
Experience must demonstrate the following:

• Develop and deliver training plans, lessons, and activities using adult learning principles.
• Design and create audio, visual, documentation, and interactive media to support and enhance learning and instruction.
• Conduct instructional research, analysis, and/or needs assessments.
• Set the vision for instructional learning and communicate this vision to team, management and or internal and external stakeholders.
• Conduct reviews of curriculum to ensure the quality, accuracy, and reliability of the learning content and other deliverables.

Preferred Qualifications

• Salesforce software platform knowledge sufficient to create in-depth learning resources and content to instruct users with a range of technological abilities.
• Experience with instructional design multimedia tools such as Miro, Canva, Figma, InVision, Camtasia, Microsoft PowerPoint, and Adobe Creative Suite
• Knowledge of the OIG programs and divisions, DHS and OIG's mission, values, and activities.
• Ability to communicate technical information to nontechnical audiences.
• Knowledge of product management and agile development principles and practices.
• Working and communicating effectively with others from different backgrounds and cultures.
• Knowledge of best practices for engaging learners virtually, including synchronous and asynchronous methods.
• Ability to provide vision and establish a shared purpose for instructional design in an Agile, iterative environment.
• Experience with establishing governance protocols and best practices to ensure consistent execution of instructional design strategy across multiple different areas and teams.
• Skilled in public speaking and presentations sufficient to deliver superior learning experiences and presentations to internal and external stakeholders.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
If you have questions about the position, contact Elizabeth Aadland at elizabeth.aadland@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency's mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.