It Support Specialist

Daubert Chemical Company is on the hunt for a driven and talented IT Support Specialist to become a key player in our energetic team. Based onsite at our chemical plant near Midway airport, this entry level role will be working with and learning from our IT Director of Network Operations in upholding and enhancing our corporate IT infrastructure. The Specialist will tackle challenges involving connectivity, security, and system performance head-on, ensuring a smooth and efficient digital environment. This position is perfect for those with 3-5 years experience, who are keen on continuous learning and professional growth, and who take pride in delivering exceptional IT support services to our internal customers. Join us in this exciting journey to foster a robust and secure tech landscape in our organization! 
ESSENTIAL FUNCTIONS: 
 • Design, implement, and maintain network infrastructure, both on-premises and cloud-based.  
• Monitor network performance, troubleshoot issues, and ensure high availability and optimal performance of network services.
• Collaborate with Director of IT to configure and manage routers, switches, firewalls, and wireless access points.
• Work with IT Director in installation, configuration, and maintenance of network security measures, including firewalls and VPNs.
• Participate in network capacity planning and scalability enhancements to meet growing business demands.
• Work with cross-functional teams to identify and resolve network-related problems and ensure smooth communication between different departments.
• Contribute to the development of network documentation, including network diagrams, configurations, and standard operating procedures.
• Support implementing network monitoring tools to proactively identify and address potential issues.
• Onsite work including patching of comms cabinets, PC, Thin Client, laptop, and printer installations/troubleshooting.
• Provide help desk support for end-users.
• Third party vendor management.
• Stay up to date with industry trends, best practices, and emerging technologies in networking.
QUALIFICATIONS AND SKILLS
• Associate degree in Information Technology, Computer Science, Computer Information Systems or related field; minimum 2 years of equivalent experience in an IT support role will be considered.  
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, routing, and switching).
• Hands-on experience with Microsoft Windows Server 2019.
• Hands-on experience with Microsoft Windows 10 & 11.
• Hands-on experience with Office 365 & SharePoint.
• Hands-on experience with networking equipment (routers, switches).
• Familiarity with network security principles and best practices.
• Basic understanding of wireless networking concepts and technologies.
• Proficiency in troubleshooting endpoint and performance bottlenecks.
• Excellent communication skills and ability to work effectively in a team-oriented environment.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Microsoft Certifications or willingness to obtain one or more within the first year is a plus.
In business since 1935, Daubert Chemical Company is a profitable, family-owned specialty chemical manufacturer. We provide a competitive base salary for this exempt position that reports to the Director of IT Network Operations. Some of our benefits include:  

• BCBS of Illinois Medical & Dental, plus Vision Service Plan. 
• 401(k) Savings Plan + generous Company match
• Paid time off with 11 annual Holidays 
• Disability, Family, & Military Leave
• Life Insurance (Whole & Term), Identity Protection and more!

No Visa Sponsorship is available. 
 

Relocation assistance is not available. Must be authorized to work in the U.S.

Equal Opportunity Employer: Minority/Female/Disability/Veteran.

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