Lasik Front-Office Administrator

One of Northern California's leading LASIK practices and the eye doctors for the San Francisco 49ers currently has a full-time job opening for a Front-Office Administrator. This is a Mon-Fri position with an occasional Saturday work day, and is based primary at our Santa Clara office (averaging four days a week) with support of our San Ramon office (averaging one day a week).

Our Front-Office Administrators manage patient flow on clinic and surgery days, entailing meeting and greeting patients, checking patients in and out, scheduling appointments, collecting payments, ensuring business and medical documents are properly prepared, pulling charts, maintaining a clean and orderly lobby, restocking reception area, supporting call center, troubleshooting and resolving routine issues, coordinating response to non-routine issues with other personnel, and generally helping to ensure the well-being of our patients.

Front-Office Administrators may also educate prospective patients about our laser vision correction services and capabilities, schedule appointments for new and returning patients, and provide other administrative support to the clinic and business teams.

Please note that a requirement of this position is that you have worked for at least one year in a medical office or healthcare organization.

Preferred qualifications:

● Bilingual in English/Chinese or English/Vietnamese preferred

● Good organizational, time management, and written and verbal communication skills

● Proficiency in MS Office and Google Workspace apps (e.g., Gmail, Drive, Sheets)

Job Type: Full-time

Pay: $25.75 - $27.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift

Work Location: In person