Front Office Coordinator - Dental

Job Description

4 days/week! No nights! No weekends! No holidays!

Progressive, growing, fast paced, LOCALLY OWNED dental office looking for a SUPERSTAR Dental Reception Coordinator that is happy, outgoing, and friendly with great organizational skills.

Our ideal candidate will be:

• A Real Team Player!
• Positive Attitude
• Dental experience and knowledge - Required
• Dental insurance knowledge - Required
• Has marketing knowledge
• Reliable
• Courteous
• Accountable
• Give an excellent patient experience
• High Integrity
• Driven to be a high performer
• Compassionate
• Enjoys personal and professional growth
• Customer service experience - Required
• Is enthusiastic and outgoing
• Thoroughly enjoys patient interaction
• Wants to work hard and have fun at the same time

Responsibilities will include but are not limited to:

• Greeting patients
• Answering phones
• Confirming and scheduling appointments
• Treatment presentation
• Collecting payments
• Verify insurance benefits and setting up profiles
• Assisting in working reports for collections and insurance
• Working with marketing and posting to social media
• Assist in end of day procedures
• Assist patients with financing options, insurance questions, and treatment concerns
• Assist with consultation appointments as directed by Doctor
• Communicate as needed with team and patients
• Complete new patient paperwork upon new patient arrival
• Manage schedules to keep full and productive

Education/Experience:

• High School Diploma or Equivalent
• Knowledge of Dental Software required, Eaglesoft preferred
• Minimal 1 year patient relations experience required
• Office experience required
• Good interpersonal skills to maintain effective rapport with patients, dentists, other team members and community
• Knowledge and experience with dental insurance
• Team player
• Able to adapt to office policy improvements (office is constantly striving for improved customer care/service)
• Communicate all concerns to Office Manager

Office Hours are Monday thru Thursday 7:30 am to 5:00 pm

We take pride in providing the best dental care possible to our patients. We want someone that will be awesome on the phone and in person and provide the best customer care possible. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think long term and are committed, responsible, organized, and punctual with the daily tasks.

If you are looking for a place to grow and a family, friendly environment, then you’ve found the right place!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• Day shift
• No nights
• No weekends

Experience:

• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)
• Medical office: 1 year (Preferred)
• Dental office: 1 year (Preferred)

Work Location: In person