Dental Front Office Patient Coordinator

Dental Front Office Patient Coordinator

Job Description

At Forest View Dental we are dedicated to providing the highest quality of compassionate care to our patients and offer a wide variety of services including but not limited to: sedation dentistry, general/family dentistry, extractions, cosmetic dentistry, dental implants, bone/tissue grafting, TMD or joint therapy, and orthodontics. We have four incredible dentists, amazing staff, and truly great patients!

We are looking to hire a full time Patient Coordinator who is passionate about patient care and making sure patients feel welcome at FVD. Must be an effective listener and communicator, detail-orientated, and one who manages time efficiently and can shift tasks in a fast-paced work environment. The ideal candidate will be a proactive team player.

The responsibilities for the position include, but are not limited, to the following duties:

• Welcome and greet patients as they arrive for their appointments
• Assist with answering multiple phone lines
• Manage and maintain patient records, adhering to HIPAA requirements
• Process insurance submissions and pre-authorizations, following proper protocol to ensure prompt payment
• Actively and accurately manage patient billing, including remediation of past-due accounts
• Manage provider schedules to ensure efficiency
• Confirm appointments and verify protocol has been followed for each appointment
• Coordinate with referring offices for x-rays and patient information for upcoming appointments.
• Coordinate with providers to present patients with treatment plans and financial options.

Qualifications

• Prior Dental office experience (required) (3 years minimum preferred), or minimum 3 years medical patient scheduling and insurance billing experience
• Eaglesoft experience a plus
• Treatment planning and insurance billing experience a plus
• High School or equivalent required
• Drive for accuracy
• Ability to work in a team environment
• Demonstrate a sense of urgency, attention to detail, and intellectual curiosity
• Maintain a high level of confidentiality
• Have a passion for being our patient’s concierge for each visit to our clinic

Benefits

• Competitive wage (negotiable, based on experience)
• 401(k)
• Health insurance
• Employee Discount
• Paid time off

Schedule:

• Typically 4-day work weeks
• No Weekends
• Day shift; Monday - Friday

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person