Concessions Administrative Assistant, Climate Pledge Arena

Delaware North Sportservice is searching for a full-time Site Coordinator to join our team at Climate Pledge Arena in Seattle, Washington. As a Site Coordinator, you will be responsible for managing administrative and on-boarding tasks.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.

• Schedule all concessions associates to work in assigned stands.
• Work closely with our NPO coordinator ensuring adequate coverage with a mix of nonprofit workers and union employees during all events and adjusting schedules as necessary.
• Maintain positive relationships with all associates.
• Perform administrative duties to field all phone calls, text messages, emails, oral and written correspondence with associates.
• Check-in all associates, and ensure proper uniform is present on event days.
• Quickly resolve any operational issues or emergencies that may arise during the start of events, demonstrating flexibility and adaptability in a fast-paced environment.
• Help management train new staff members on concession procedures, safety protocols, and customer service standards. Provide ongoing supervision and support to ensure adherence to policies and procedures.
• Ensures that all company policies are followed by associates. May assist department manager with interviewing personnel. May assist the Sportservice Management staff with general and department-specific orientations and training sessions.
• Performs other tasks as assigned by management

• Must be at least 21 years old.
• Minimum of 2 years experience in administrative or office position, including experience with office administrative procedures, use, and operation of standard office equipment.
• Previous experience with a variety of computer software applications in word processing, spreadsheets, database, and presentation software (Word, Excel, and PowerPoint).
• Ability to communicate clearly and effectively in both verbal and written communication.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Excellent organizational skills.
• Attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
• Ability to prioritize and handle multiple tasks simultaneously.
• Basic math skills including addition, subtraction, multiplication, division, fractions, and percentages.