Check Out Receptionist Medical Office

JOB SUMMARY:

The Check Out Reception Desk position completes the check-out process of all patient visits by making follow-up appointments and obtaining authorizations for appointments. The ideal candidate will have excellent customer–service skills to provide that excellent patient experience.

ESSENTIAL FUNCTIONS:

• Greets patients and visitors in a prompt, courteous, and professional manner at all times.
• Scans and accurately indexes paperwork.
• Cleans scanner once a month.
• Maintains a neat and clean reception area.
• During Check-out verifies the accuracy of procedures performed, patient status, etc.; collects full payment due or Co-pays, and/or past due balances; schedules follow-up visit; schedules tests, and send records for referrals, if necessary, within 48 hours.
• Ensures accurate diagnosis documentation is included on prescriptions for referral to outside labs.
• Notifies the Manager when a “No Show” exceeds 15 minutes.
• Exhibits team behavior assisting where needed.

· KNOWLEDGE, SKILL AND EXPERIENCE:

· High School Graduate or Equivalent

· Minimum one year of Medical Office experience required

· Minimum two years Customer Service experience required

· Ability to work at a rapid pace, being involved in several duties at one time

· Previous EHR experience

· Proficient in MS Office (Word, Excel, Outlook, Project Manager, etc.)

· Ability to communicate clearly and effectively; excellent written skills and spelling/grammar

· Demonstrates the ability to maintain good interpersonal relationships with patients, staff and the public

· Ability to maintain strictest confidentiality including HIPAA compliance and EPIC policy as instituted by LMHS

· Ability to work a flexible schedule

· Ability to work in the absence of direct supervision

· Participates in opportunities of continuing education

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Neurology, Podiatry, Orthopedic

Schedule: Monday to Friday

Experience:

• Customer service: 2 year (Required)
• Medical office experience: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics
• Podiatry

Schedule:

• Monday to Friday

Ability to Relocate:

• Fort Myers, FL 33901: Relocate before starting work (Required)

Work Location: In person