Address
Form of work
Salary```Duties```
- Greet and check-in patients as they arrive at the front desk
- Schedule and confirm patient appointments
- Collect and update patient information in the electronic medical records system (We use NextGen)
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Manage patient records, including filing, organizing, and retrieving documents
- Verify insurance coverage and process insurance claims
- Coordinate with medical staff to ensure smooth patient flow and efficient operations
- Provide excellent customer service by addressing patient concerns and resolving issues in a professional manner
- Maintain cleanliness and organization of the front desk area
```Skills```
- Strong knowledge of medical office procedures and practices
- Proficiency in using electronic medical records systems (e.g., Dentrix, eClinicalWorks, Eaglesoft)
- Familiarity with medical terminology and coding
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to work well in a team and collaborate with medical staff
- Experience providing medical administrative support is preferred
Note: Experience with ER operations is not mentioned in the provided information.
This position offers competitive pay and benefits. If you are a skilled Front Desk Manager with experience in a medical office setting, we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid sick time
Healthcare setting:
- Private practice
Medical specialties:
- Podiatry
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical terminology: 1 year (Preferred)
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
Ability to Commute:
- Saint Petersburg, FL 33709 (Required)
Work Location: In person
