Capta Family Preservation Data And Intake Coordinator

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CAPTA FamilyPreservation Data and Intake Coordinator

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

· Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.

· Health Insurance: Choose from three comprehensive Florida Blue health insurance plans to keep you and your family covered.

· Dental Plan: Enjoy an employer-paid dental plan for our valued employees.

· Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.

· Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.

· Paid Time Off (PTO): Relax and recharge with our generous PTO plan.

· Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!

· Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating.

· 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.

· Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary

The Data and Outreach Coordinator will systematically assess and pull data CAPTA program as well as Strengthening Ties and Empowering Parents (STEPS). This position will be responsible for intake duties for STEPS. Conducts regular review of all incoming service referrals to ensure appropriate services are assigned given the child safety determination and risk level. Responsibilities include, but are not limited to, various administrative tasks, managing calendars, data collection/entry in case management systems, maintaining records, meeting minutes, parent surveying and creating reports. Worker will assess and compile feedback and data for continuous quality improvement and program outcomes. The position serves as a liaison between the referring agencies and the FSS Family Preservation team. This position will collect and analyze data for CAPTA projects in the following counties: Duval, Nassau, Pasco and Pinellas. This position is a one-year grant with the potential to extend to three years.

Essential Job Duties

· Efficiently identify families that meet criteria for the CAPTA

· Maintain documentation of family surveys and file reviews

· Generate daily, weekly, monthly and yearly reports that track cases by children and families that are served by STEPS.

· Keep supervisor well-informed of activities, results of efforts and problems identified/potential problems

· Initially assess and review each diversion and prevention referral for eligibility and required information and input referral information in the appropriate system

· Efficiently identify families that meet criteria for the CAPTA

· Maintain documentation of family surveys and file reviews

· Generate daily, weekly, monthly and yearly reports that track cases by children and families that are served by STEPS.

· Attend meeting with partners

· Provide updates on families

· Other Duties

Minimum Qualifications

· GED or High School Diploma, Associates degree from an accredited school is preferred.

· Administrative support experience to include data management and stellar customer service is required. Experience working with at-risk children and/or families and familiarity of area resources is preferred.

· Valid driver’s license.

Schedule & Hours

Monday-Friday 8:30am-5:00pm (Hybrid schedule post probationary period-90 days)

Family Support Services team members follow 5 core values:

Partnership: At FSS, a belief that we are better together is core to who we are. Partnership is an essential component of a healthy system of care. Our team is committed to a respectful, open-minded, collaborative approach to co-creating solutions with the community. This extends to the children and families we serve as well.

Excellence: FSS challenges ourselves to always strive for better on behalf of those we serve. We foster innovative practices, encourage continuous quality improvement, and engage in strategic planning with our partners to achieve the highest possible outcomes for children, families, and the community.

Accountability: FSS recognizes our leadership role within the system of care and strives to be accountable to the community by being trustworthy partners. FSS is committed to ethical and transparent practices, and to operate with integrity as we pursue positive outcomes.

Compassion: We recognize that we often meet families at their most challenging moment and people are more than the sum of their circumstances. We provide trauma-sensitive care for the children and families in our system to reach their full potential. We embrace a service leadership approach and commit to finding the strengths in everyone we encounter while we foster resiliency.

Equity: Equity goes beyond the fair treatment of all people. For FSS, equity is the commitment to recognize the social justice issues intrinsic to our work with marginalized communities. We strive to amplify the voices of individuals and families impacted by poverty, racism, and discrimination in any form. We obligate ourselves to a belief that none of these factors should be a predictor of child welfare involvement or outcomes.

FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at FSSHRDepartment@fssnf.org for our Duval and Nassau counties.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Jacksonville, FL 32207: Relocate before starting work (Required)

Work Location: Hybrid remote in Jacksonville, FL 32207