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Form of work
SalaryFamily Intake Coordinator
Growth Opportunity
Are you looking for an entry into the rewarding healthcare field? Do you have a passion for helping kids and families? As a Family Intake Coordinator, you’ll ensure our client families have a good experience throughout the autism diagnosis process, ensuring the paperwork is filled and submitted, collecting documentation as needed, and supporting the clinicians with scheduling and communications.
What You'll Do
Ensure families have a smooth welcoming and a good experience throughout the initial part of the diagnosis evaluation process. Duties include recording patient information and performing clerical duties.?
Responsibilities:
- Schedule clients for Diagnosis Evaluations and feedback sessions.
- Manage clinician schedules, ensuring efficient allocation of time and resources.?
- Assign, collect, and review client documentation and assessments, maintaining accurate records, and adhering to company protocols.?
- Guarantee record collection and documentation-keeping processes are collaboratively working with the clinical team. ?
- In charge of managing communication between family members and care providers.
- Assist with billing processes and maintaining accurate census information. ?
- Demonstrate the company’s cultural values, fostering healthy working relationships and enhancing the Family Intake team to ensure the successful accomplishment of the company’s goals and objective.
Education, Work-Experience, and Other Requirements
- Associates / High school diploma
- Customer service: 2+ years
- Clerical, administrative: 2+ years
- Understanding of ABA, early childhood education, and/or social services
- Willingness to work hybrid schedule.
- Must maintain clean background/drug screenings.
Expertise Needed
- Ability to effectively collaborate with families, clinicians, and other team members and service providers in the community
- Effective organizational, time-management, and prioritization skills
- Excellent communication, interpersonal, and team skills
Benefits
- Three weeks of paid time off to start
- Health, dental, vision, long-term disability, and life insurance.
- Generous 401(k) company match up to 6%
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