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SalaryAbout us
Premier Therapy Solutions Inc is a CONCIERGE OUT-PATIENT MEDICAL CENTER in Boca Raton, FL. We are agile, professional, innovative and our goal is to exceed patients' expectations as it relates to their health and wellbeing.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
Job Overview:
We are seeking a compassionate and detail-oriented New Patient Intake Coordinator to join our team. The primary responsibility of this role is to facilitate the smooth onboarding process for New Patients, ensuring they receive exceptional care from their first point of contact with our facility. The ideal candidate will possess strong interpersonal skills, organizational abilities, and a commitment to providing excellent customer service.
**Responsibilities:**
- Serve as the initial point of contact for New Patients, either in person, over the phone, or via email.
- Collect and verify patient demographic and insurance information accurately and efficiently.
- Schedule appointments for New Patients, coordinating with medical staff and specialists as needed.
- Explain registration and intake procedures to New Patients, answering any questions they may have.
- Provide guidance and assistance to patients completing necessary paperwork and forms.
- Verify insurance coverage and obtain pre-authorizations as required.
- Coordinate with billing and finance departments to ensure accurate billing information.
- Maintain patient records and databases, ensuring confidentiality and compliance with HIPAA regulations.
- Follow up with patients to confirm appointments and provide any additional information or instructions.
- Collaborate with other members of the healthcare team to ensure a seamless patient experience.
**Qualifications:**
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Previous experience in a healthcare setting, particularly in Patient Intake or customer service, is highly desirable.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, and colleagues.
- Strong organizational skills and attention to detail.
- Proficiency in computer systems and electronic medical records (EMR) software.
- Knowledge of medical terminology and insurance procedures preferred.
- Ability to work independently and as part of a team in a fast-paced environment.
- Empathy and compassion for patients and their families.
**Application Process:**
Please submit your resume and cover letter detailing your qualifications and why you are the ideal candidate for this position. Include any relevant certifications or additional skills. We look forward to reviewing your application.
If you are a motivated individual with exceptional organizational skills and a passion for providing excellent patient care, we encourage you to apply for the position of Intake Coordinator. Join our team and contribute to creating positive experiences for our patients.
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be assigned based on business needs.
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Healthcare setting:
- Med spa
- Outpatient
- Private practice
- Rehabilitation center
- Telehealth
Medical specialties:
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- Afternoon shift
- Day shift
- Extended hours
- Monday to Friday
- Morning shift
- No nights
- Rotating weekends
- Weekends as needed
Experience:
- Medical Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Relocate:
- Boca Raton, FL 33431: Relocate before starting work (Required)
Work Location: In person
