Business Analyst Iii

Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, and provide ample opportunities for growth and ultimate success. At ZGC, we are setting the standard and are the premier supplier of quality grains for export markets.
Zen-Noh Grain Corporation (ZGC) was formed in 1979 to accomplish the goal of establishing a safe and stable supply of U.S. corn, milo, soybeans, and other U.S. food supplies. ZGC is a U.S. subsidiary of ZEN-NOH, the largest agricultural cooperative association in Japan. We operate a grain and oilseed export terminal in Convent, Louisiana, which is the highest-handle grain export terminal in the U.S. In recent years, we have expanded our grain origination and export footprint with joint ventures in Brazil, Canada and Hong Kong. In addition to grain trading, we operate a forage processing and export business headquartered in Washington.
Are you a highly motivated IT professional with experience in Business Analysis? Do you want to work with great people, in a company that cares about you? If so, this is the job that you are looking for!
This job is primarily responsible for partnering with various stakeholders (Business Owners, Sponsors, Process Owners, End Users) to gather and document requirements through exemplary communication, facilitation, and organization skills using proven best practice techniques and methodologies. This position assists business leaders in understanding and implementing specific software changes and enhancements, as well as the change management process. This position works closely with the Project Management Team, UI/UX Team, Development Team, and IT Quality Assurance Team to ensure the business needs are met, and all requirements are implemented accurately. The Business Analyst acts as a change leader with Business Partners within the organization and bridges the gap between the business users and the IT Team. This role will work independently while requiring direction only on highly complex issues and will provide guidance to less experienced Business Analysts.
In this job, you will:

• Facilitate requirements elicitation activities.
• Document requirements or user stories per team processes and procedures.
• Identify and define the stakeholder goal or business problem and works with the project team to ensure the requirements, design, and implementation will meet their needs.
• Present requirements documentation to stakeholders for review or approval.
• Effectively analyze the impact of requirement changes.
• Ensure all stakeholders have a shared understanding of the requirements or change.
• Effectively analyze new projects to determine high- level scope and identify gaps, assumptions, or dependencies.
• Create accurate and effective process models.
• Effectively communicate any potential risk and participates in mitigation discussion.
• Analyze all change for any impacts to other areas of the system.
• Effectively identify and communicate potential alternative solutions.
• Identify and document system bugs per team processes and procedures.
• Identify opportunities for system improvement.
• Effectively translate technical details into user-friendly information.
• Answer customer questions and complaints, communicate with customers, and resolve issues in a professional and timely manner.
• Apply knowledge of industry trends and developments to improve service to customers.
• Effectively manage conflicting stakeholder, project, and organizational priorities.
• Complete accurate and effective acceptance testing.
• Work in conjunction with both IT QA staff and end-users during user acceptance testing to clarify requirements and document future needs.
• Lead coworkers through change and adversity, build consensus when appropriate, motivate and encourage others.
• Present information gathered at conferences or in meetings with other team members.
• Propose team processes or procedure changes to manager.
• Propose team goal ideas to manager.
• Other duties as assigned.

Here's what you'll need to be considered:
Education
Required - Bachelor's degree or equivalent experience and training.
Experience
Required - 4 years' related working experience.
Knowledge, Skills, and Abilities

• Working knowledge and understanding of business analysis tasks and techniques.
• Knowledge of and/or ability to learn the industry.
• Highly proficient computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Effective listening skills with the ability to interpret and share information clearly and concisely.
• Strong organizational skills, attention to detail, flexibility, and efficient time management.
• Ability to prioritize workload and work towards multiple projects and objectives simultaneously.
• Demonstrate high ethical standards and a high level of professionalism in any activities or duties related to the company.
• Exercise sound judgement.
• Adapt to a regularly changing work environment.
• Identify and recommend best practices to management and implement these as directed.
• Skills to gain buy-in and effort from team members to commit to achieving organizational goals.
• Ability to gain confidence and trust of others while establishing credibility.
• Ability to understand and learn new software and business processes.
• Ability to interpret business requirements and disseminate into an accurate list of tasks and estimates.
• Ability to apply business and technical knowledge to drive business results.
• Ability to develop maintainable solutions that are responsive and meet functional and non-functional business requirements.
• Ability to work positively both independently and within a team environment, sharing expertise with others.
• Ability to remain positive and display optimism and inspiration.
• Ability to take ownership of personal development and communicate with manager about development objectives and goals.
• Ability to accept coaching and constructive feedback while consistently providing effort towards improving performance.
• Drive for results and a proven track record of delivering results.
• Ability to work outside of normal working hours to provide support based on assignments and projects.

Here's additional information you need to know:
Physical Demands & Requirements
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Environmental Conditions
The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.
The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.
Travel, travel for project work, meetings and trainings will be less than 10% of the employee's total work days.
Are you ready to make a meaningful career move & an impact at ZGC? Apply today!
Known in our industry for stability and high ethics, Zen-Noh Grain Corporation offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!
Zen-Noh Grain Corporation is an Equal Opportunity Employer. EEO is the Law links in English or Spanish. We are unable to legally hire anyone who is not eligible to work in the United States nor are we able to sponsor visas.
The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.
All Third Party Agencies, Headhunters, and Recruiters
Zen-Noh Grain Corporation and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and Zen-Noh Grain Corporation and its Subsidiaries.