Network Administrator

Network Administrator

Summary/Objective

Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Designs, implements/installs, maintains, and administers infrastructures including hardware, software, and various configurations. Analyzes and resolves problems associated with server hardware and server application software. Detects, diagnoses, and reports problems on all hardware and software systems. Performs a wide variety of tasks in software/hardware maintenance and operational support.

Essential Duties & Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.

• Responsible for developing and maintaining the technology architecture of the Bank, including but not limited to hardware, software, networking, systems and support processes and procedures.
• Work with various security concepts, products, and vendors. Assists with annual Information Systems General Controls audit as well as other audits.
• Assess new technologies and appraise management of changes that may be appropriate to the mission of the Bank.
• Monitors overall performance to proactively identify potential issues and tune appropriately.
• Works with others to establish and improve processes and procedures.
• Administrate cloud technologies such as m365 and Azure Active Directory.
• Provides support to all Bank locations on problems and issues related to hardware, software, networks, and business applications.
• Responsible for configuring, documenting, implementing, and troubleshooting the following products: Microsoft Server Operating Systems and Email Systems, Backup products, Anti-Virus products, VMware systems, Firewalls, Cisco routers & switches and Remote Access methods.
• Responsible for network data back-up integrity, availability, inventory of both on and off-site vaults. Services the installation of any updates in backup software and directs regular backups.
• Assists with disaster recovery / business continuity processes and procedures as it relates to the network infrastructure.

Competencies

• Ethical conduct
• Technical aptitude in computer software programs
• Accuracy and thoroughness
• Consistency and reliability
• Receptive listener and good communicator
• Relationship management
• Ability to work independently

• Responsive and flexible to other duties as assigned on an intermittent or regular basis as needed.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a clerical, office setting. This position uses standard office equipment such as computers, phones, photocopiers, scanners, fax machines and filing cabinets daily.

Physical Demands

Most of this position’s responsibilities and duties are performed sitting or standing at a workstation. Some filing and storage duties are required by this position. The ability to lift files, open filing cabinets, bend or stand on a stool, as well as loading and carrying boxes is a necessary ability. This position may be required to lift up to 50 pounds. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

This position is classified as non-exempt by the Fair Labor Standards Act (FLSA). Typical hours will be Monday – Friday 8:00 am – 5:00 pm. Additional hours may be required.

Required Education & Experience

• Three to five years’ experience in Network Administration, including Windows servers and Active Directory.
• Equivalent combination of education / certification and experience will also be considered.

Preferred Education & Experience

• Bachelor’s degree in Information Technology or related field.
• At least one year experience with Information Technology in the banking/financial services industry.
• One to two years’ experience with VMware and Veeam Backup and Replication software.

Additional Eligibility Qualifications

Pre-employment screening required including employment reference, criminal background check, credit check and possibly skills testing. This position is regularly exposed to sensitive information, trade secrets or proprietary information and the incumbent is required to keep any such information strictly confidential.

Bank Expectations of Employees

• Adheres to Bank’s policies and procedures, including knowledge and comprehension of Bank Secrecy Act.
• Acts as a role model both within and outside the Bank.
• Exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
• Maintains a positive and respectful approach both verbally and in writing with superiors, colleagues, and individuals inside and outside of the Bank.
• Performs duties as workload necessitates in a timely, accurate and thorough manner and is conscientious about assignments meeting department productivity standards.
• Communicates regularly with supervisor about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time and prepared to perform duties of position.
• Exhibits professional appearance in accordance with Signature Bank’s dress code standards.

The above job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required to successfully perform this position. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Signature Bank, N.A. is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, marital, disability or veteran status.