Assistant Property Manager For Supportive Housing

The Assistant Property Manager is responsible for assisting with all day-to-day operations, overseeing, and maintaining all properties: Doug’s House, Roosevelt Gardens, Burnet Place, and Top Drawer Thrift. The Assistant Property Manager must establish, maintain, and oversee effective management systems and tenant/community relations to ensure that Project Transitions is achieving its mission.

Essential duties include, but not limited to:

Tenant Relations

• Assist with ensuring that the proper procedure is followed to fill vacant units from the wait list in a timely manner
• Assist with obtaining and reviewing all necessary application paperwork, in addition to all income and asset verifications, background checks, etc.
• Assist with reviewing, completing, and signing rental agreements and any additional addenda to agreements with prospective tenants
• Collect and post rent payments
• Monitor delinquencies, issue late rent letters/notices, as per Project Transitions’ policies
• Resolve tenant complaints in a timely manner to ensure client satisfaction
• Complete move-in and move-out procedure processes
• Monitor communications with clients regarding the above-mentioned processes
• Support case managers to ensure client needs are being met

Facilities Management

• Assist with frequent inspections of interior and exterior of Project Transitions’ properties for safety and maintenance needs
• Assist with oversight of contracted projects, which includes but is not limited to, obtaining bids and completion of projects
• Outreach, organize, and schedule volunteers to assist with projects at all programs

Community Building

• Provides recommendations/input for Project Transitions’ newsletter
• Continue an effective working relationship with the other non-profits and city organizations/departments

Program Support

• Attend staff meetings, community functions, and board meetings, as appropriate
• Assist with organizing program special events (i.e. community gatherings, holiday activities, etc.)
• Coordinate with Housing Specialists to ensure tenants maintain cleanliness and maintenance of units
• Recommend program improvements and policy changes to the Property Manager as needed
• Assist with maintaining tenant files and ensure all tenant phone numbers and emergency contacts are kept up-to-date and current
• Assist with preparing any necessary reports for Executive Director and board, as needed

Compliance

• Assist with oversight of all file audits, revisions, and maintenance of compliance forms
• Recommend development and maintain training procedures to minimize non-compliance
• Assist with conducting regular internal file audits
• Assist with preparing any necessary reports for Executive Director and board, as needed

About You

• One year of property management experience required
• Experience with Blue Moon preferred
• Experience with One Site preferred
• Strong computer skills and ability to adapt to and learn new technologies
• Experience in affordable housing or with non-profits preferred
• Experience with income certifications for HUD programs
• Ability to interact with tenants in a compassionate manner and respond to concerns in a manner that avoids escalation of the problem
• Ability to work with volunteers on special projects
• Ready to grow with our organization

Job Type: Full-time

Pay: $49,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Austin, TX: Relocate before starting work (Required)

Work Location: In person