Address
Form of workThe City of Sugar Land is seeking a full-time Administrative Coordinatorin the Department of Customer Experience.
Why Should You Join Our Team?
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Administrative Coordinators a starting salary of $25.55 - $33.20 per hour, depending on your qualifications.We also offer great benefits and perks available on your first day of employment, including:City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
Benefits At-A-Glance:
- City-subsidized Medical and Dental Insurance with a variety of plan options;
- City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
- Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
- 9 paid holidays and up to 3 floating holidays to use at your discretion;
- A generous vacation package with accruals starting on day 1;
- Paid sick leave;
- Paid Parental Leave
- A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;
- You won't contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
- Longevity pay for each month of service after your first 13 months of employment;
- On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
- Access to multiple mental health benefits and resources, including a robust EAP...
If we have your attention... Please. Continue. Reading!
Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.
Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!
We are:
Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.
Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.
Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.
Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.
Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.
We are TrailBLAZErs!
About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree-the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.
We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.
Are we the right fit for YOU?
Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Do you enjoy helping your staff develop? Are you passionate about customer service? If so, please consider applying for the Administrative Coordinator position today! As the Administrative Coordinatoryou will:
- Collaborate with the Customer Experience Supervisor and Data & Knowledge Strategist to gather and leverage input and statistics for operational improvements, improving morale, recognition of employees, and implementing sustainable solutions to department challenges.
- Assist and monitor the preparation of various agendas, agenda items and communication including City Council, boards and commissions.
- Act as payroll and accounts payable liaison; manage year-end procedures.
- Continually organize and prioritize work to ensure deadlines and schedules are met.
- Maintain employee data reporting and performance records to provide milestone reports and other relevant data.
- Assist Customer Experience Contact Center staff with projects or inquiries as needed.
- Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.
- Stay abreast of, and comply with, all City and departmental policies and procedures.
- Performs other duties and responsibilities as assigned by Director or his/her designee
- Associate's Degree required.
- Bachelor's Degree in Business Administration, Public Administration or Public Management or an otherwise related degree from an accredited school or university preferred.
- A minimum of four (4) years of experience in the functional areas of project management, office management or a related discipline.
- Municipal experience is preferred
- Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge, skills, and abilities may be substituted in lieu of specific education requirements.
- Valid Class "C" Texas Driver's License.
Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.
The City of Sugar Land is an equal opportunity employer.
Employment Type: Full-Time
