Coordinator Iii - College And Career (Administrative Office)

Position Description

Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems.

• Collaborate with Coordinators in executing the strategic plan to evaluate and improve the program's recruitment and outreach strategies, materials, and overall effectiveness.
• Provide one-on-one guidance to participants, assessing their educational and Career needs, goals, and barriers and monitoring their progress.
• Assist participants at individual and group sessions with completing the Free Application for Federal Student Aid (FAFSA), verification forms, scholarship applications, and other institutional and financial aid forms.
• Utilize technology for participant registration, onboarding, engagement, and facilitating connections with location-specific resources.
• Monitor participant progress on their success roadmap and provide targeted support through the application for those requiring additional or specialized assistance.
• Proactively steering participants along their designated pathways, using personalized roadmaps to ensure they align closely with their aspirations and program goals.
• Conduct recruitment and outreach activities to identify and connect with individuals who are eligible for the benefits of education and available career programs.
• Collaborate with local schools, community organizations, and other relevant institutions to spread awareness of the program and its benefits.
• Develop and maintain strong relationships with community partners to ensure consistent referrals and participant engagement.
• Organize and facilitate workshops, seminars, and events to provide information on educational opportunities, financial aid, admissions, career planning, and other related topics.
• Stay abreast of the changes in educational policies, financial aid regulations, and Career development trends to provide accurate and current information to participants.
• Prepare regular reports on recruitment and outreach efforts, participant engagement, and program impact for program administrators and stakeholders.
• Assist the department in achieving the annual outreach and recruitment goals.
• Participate in staff development training programs as assigned.
• Other duties as assigned.

Requirements

UNOFFICIAL COPIES OF TRANSCRIPTS ARE REQUIRED ALONG WITH THE APPLICATION

• Bachelor's degree in education, psychology, social work or related field from an accredited college or university.
• Four (4) years of full-time progressively responsible experience displaying administrative, supervisory, and leadership skills advising or counseling individuals toward entering an institution of postsecondary education or re-entering an educational service program.
• Four (4) years of verifiable experience working with non-traditional students, economically and academically disadvantaged students, and students with disabilities.

• Associate degree in education, psychology, social work, or related field from an accredited college or university.
• Six (6) years of full-time progressively responsible experience displaying administrative, supervisory, and leadership skills advising or counseling individuals toward entering an institution of postsecondary education or re-entering an educational service program.
• Six (6) years of verifiable experience working with non-traditional students, economically and academically disadvantaged students, and students with disabilities.

• Available and reliable transportation for work-related duties

• Unofficial copies of transcripts are required along with the application.

• Strong interpersonal skills with the ability to build rapport and establish trust with program participants and community partners.
• Strong time management and organizational skills.
• Passion for promoting education as a means of empowerment and socio-economic advancement.
• Work effectively with various cultural and ethnic groups in a discreet manner.
• Excellent communication skills, both verbal and written, with the ability to present information effectively in group settings and one-on-one interactions.
• Cultural sensitivity and awareness of the challenges faced by individuals from disadvantaged backgrounds.
• Ability to apply interviewing techniques and methods for obtaining and communicating information.
• Exhibit sensitivity to and understanding of diverse academic, socio-economic, cultural, and ethnic backgrounds, including individuals with disabilities.
• Establish and maintain effective working relationships and foster teamwork in a diverse environment.
• Work independently, manage time effectively, and meet deadlines.
• Maintain confidentiality when dealing with sensitive information.
• Collaborate effectively with the public and staff members.
• Plan, implement, and evaluate programs.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and modern technology.
• Must use personal mobile device for Multifactor Authentication process.

Preferences

• Demonstrated supervisory experience, overseeing teams and projects. (preferred)
• Experience in a library or public sector environment management (preferred)

General Information

Position Type and Typical Hours of Work:

• Full-time | Regular – 40 hours a week
• Typical shifts are Day, Evening, Nights, Weekends, etc.
• May require attending meetings, council sessions, or after-hours events and off-site meetings.

• $28.78 Per Hour
• Paid Biweekly

• This job typically operates in a professional office environment with overhead lighting and long periods of screen time.
• Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell).
• Daily use of software programs, including Microsoft Office Suite, Outlook, Word, Excel, and GPS.
• At times, work may be performed in an outdoor environment and may have possible exposure to inclement weather or various temperature changes.
• Driving: Available and reliable transportation for work-related duties.
• Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.
• Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds.

• Reports To Position: Division Director of Program, Partnerships, and Outreach
• Supervises Positions: None

Work Location:

• Administrative Offices – 5749 South Loop East, Houston, TX 77033

• Medical
• Dental
• Vision
• Wellness
• Life Insurance
• Long-term disability
• Employee Assistance Program
• 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
• 10 county holidays plus one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan